Best Searchspring Competitors

It has been known for a long time that search is one of the essential parts of the online space. That’s why you can nowadays find so many search engine providers in the online market. But the main question will always be, how would you know which search engines will fit your e-commerce website or app the best? We found all the essential information for you to answer all your questions and prepared this article to show you the best options. So, let’s start.

What is Searchspring used for?

Searchspring is designed to help e-commerce businesses better understand their customer’s needs and provide them with a personalized shopping experience. Searchspring enhances the online shopping experience for customers of e-commerce websites. It provides features such as site search, product recommendations, navigation, and merchandising tools to help online retailers improve sales, conversion rates, and customer engagement.

What is the price for implementing Searchspring?

Searchspring offers three pricing models based on the number of users, starting from $599 per month. This platform also offers demo versions for every plan. The price for Searchspring varies and depends on several factors, such as the size of the e-commerce website, the number of products, and the required features. It is important to note that the pricing for Searchspring is a subscription-based model, and customers must pay a recurring fee to access the platform’s features and services.

Why is advanced search so important?

It is crucial to analyze all the products to understand better and categorize them so you can provide the most accurate results to your users every time they search. Adding an advanced search tool to your e-commerce website can help fulfill your business goals by leveraging data. It is a versatile and scalable technology that grows along with your business. This technology is suitable for most business types and can be integrated with other business tools.

When is the site search implementation essential for you?

E-commerce stores implement site search solutions when there is a considerable amount of products in their store, and there is a need for these items to be easily discoverable based on each customer’s needs. The products must be easily discoverable. If visitors cannot find the product they want on your website, they will certainly leave your website and go shopping with your competitor. You’re missing the potential customer because of a simple rule: if customers can’t find it, they can’t buy it.

What are the benefits of an onsite search implementation?

Onsite search solution for e-commerce brings several benefits, such as improved shopping experience and increased conversions. Onsite search provides customers with an easy and efficient way to find the products they are looking for, reducing useless frustration. By delivering relevant search results, the onsite search can increase the chances of customers finding the products they want and completing a purchase and improve overall sales for an e-commerce business.

What are the key search features to look for?

Intelligent Site Search

E-commerce site search should be simple and high-performing. Intelligent site search will ensure accurate and relevant results for customer search queries, improving the chances of them finding the products they want from the first contact with the search bar.

Product merchandising

Ensure that your website or app offers the best merchandising solution by displaying and arranging products in a way that makes sense and creates convertible campaigns.

Personalization

Your users should feel like your e-commerce site or app was designed especially for them. Provide personalized product recommendations based on customer behavior and search history, further enhancing their chances to purchase.

Reporting & Analytics

Multiple report options allow you to analyze performance and dive deeper into your products, keywords, facets, and much more. Make decisions on actual user behavior and turn your site conversion rates higher.

Best Searchspring competitors

Luigi’s Box

Luigi’s Box is an award-winning company that offers a wide range of powerful tools for e-commerce businesses. Luigi’s Box provides AI-Powered Search, Recommender, and Product Listing that guarantee increased sales, AOV, search usage, and many more. It is an all-in-one platform that helps you create an unforgettable shopping experience for your customers. The company is based in Bratislava, Slovakia. G2 has ranked Luigi’s Box as the world’s top-rated e-commerce site search solution.

Features

Luigi’s Box offers a variety of features. Among the most popular ones belong:

• Synonyms Management

Synonyms help customers find relevant products thanks to AI that can recognize synonyms even if they use different terminology.

• Autocomplete Showcase

This feature encourages your customer to engage with the search box and displays examples of relevant products.

• Margin Preference

Margin preference places products that give you the best profit in the top search results and help you improve your revenue.

• Pin to Position

With the Pin to Position feature, you can customize the position of chosen products in search results and increase their visibility.

• No Result Prevention

This feature ensures that your customers always get relevant search results to their entered query and thus reduces frustration and unwanted bounce rates.

• Product Banners in Search

Product banners help you increase sales by promoting chosen products right in search. You can customize them easily at any time.

If you want to know all Luigi’s Box features, check our features page.

Pricing

Create a customized plan for your business by selecting desired products. Provide us with general information about your e-shop, and our specialists will contact you with a tailor-made quotation.

Customer service

The average rating for the customer service of Luigi’s Box is very high on Capterra and G2. The company promises excellent service for all customers. Customer support is available via online help form, phone, and email.

Elasticsearch

Elasticsearch is a Lucene library-based search engine used by companies and businesses to store, search, and analyze vast volumes of data quickly and effectively. Think of it as Google but for companies. Elasticsearch fulfills different search-related purposes for companies. Its uses include application search, website search, enterprise search, logs and logs analysis, infrastructure metrics and monitoring, security analysis, and business analytics.

Features

• Full-text Search

Fast, scalable, and accurate full-text search capabilities, make it an ideal solution for search-driven applications.

• Personalization

Elasticsearch personalization customizes the search results displayed to a specific user based on their search history, behavior, and other personal information.

• RESTful API

Elasticsearch RESTful API allows you to interact with the system using simple HTTP requests, making it easy to integrate with other systems and tools.

• Real-time Search

Real-time search capabilities are ideal for use cases where you need to search and retrieve data quickly.

Pricing

Elasticsearch offers four pricing plans, starting with the Standard plan for $95 per month, continuing with the Gold plan for $109 per month, and the Platinum plan for $125 per month. The last one is the Enterprise plan for $175 per month. Each of them contains the same features plus additional.

Customer service

You can contact Elasticsearch through the form on their website.

Klevu

Klevu is an AI-powered app that helps turn search into sales for BigCommerce merchants. Klevu’s AI and NLP-powered discovery suite enables e-commerce websites to deliver shopping experiences powered by real-time shopper intent.

Features

• Smart Search

Continuously learns from shoppers’ interactions with the online store and dynamically optimizes results.

• Smart Category Merchandising

Combination of world-class Artificial Intelligence and Merchandiser-friendly controls. Klevu provides well-designed visual merchandising.

• Smart Recommendations

Recommendations powered by the user’s intent through search.

• Personalization Engine

The engine shows only the most relevant products at the most suitable time.

Pricing

Klevu offers Premium, Premium+, and Enterprise pricing plans. Each of these plans offers the same plus additional features according to your needs. There is also a demo option.

Customer service

You can contact Klevu through their mail or the form found on their contact page.

SearchNode

SearchNode is a site search solution optimized for medium-big eCommerce companies looking to optimize their site’s search engine. They feature a fully automated AI search engine that removes all the manual tasks and gives you more time to do other things.

It’s a fast-growing tech company based in Lithuania. They provide a comprehensive search engine and combine powerful search technology with solution developers, advanced algorithms, and AI.

Features

• Contextual filters

SearchNode enhances search results with dynamic facets and filters. Advanced automation algorithms will analyze each search query’s content and then select the relevant facets and filters.

• Related searches

SearchNode will automatically predict the shopper’s following query.

• Merchandising

It has an automatic seasonality feature that enables ranking algorithms to track user behavior, adjusting search ranking based on a season or event.

• Autocomplete

A smart query feature that can display phrases within product categories and make intelligent suggestions on all types of content, leading to a highly converting online experience for clients.

Pricing

SearchNode does not show pricing on the website. However, you can request a demo or get a free Site Search Audit and analysis to see how effective your current Site Search is.

Customer service

You can contact SearchNode through the email address found on their contact page. You can also call their local business numbers from Lithuania and the US offices.

Unbxd

Unbxd offers a product discovery solution that improves your e-commerce site search capabilities. It turbocharges your online shop’s site search, product recommendations, merchandising, analytics, and navigation ability. It also allows you to showcase relevant and targeted products to your customers.

Unbxd has helped 1200+ medium to large-scale e-commerce businesses significantly improve their conversions and sales volumes.

Features

• A/B testing

Unbxd allows you to run different A/B testsenabling you to generate hyper-targeted and specific results for your business and customers. You can offer a data-driven approach to design and remove subjectivity from the process.

• The Full-Text Search feature

Helps users find what they are looking for on your e-commerce site or app, even if they entered words that don’t precisely match the actual result.

• In-Depth Real-Time Reporting & Analytics

This feature allows you to dive deep into widget performance across multiple dimensions like categories, brands, location, and visitor type.

Pricing

Unbxd offers customized plans based on the available features. You can try its demo to check out their service and get a quote.

Customer service

You can contact their customer service via email/help desk. Unfortunately, customer service reviews on Capterra and G2 are not optimal.

Hawksearch

Hawksearch provides AI-driven search and personalizedrecommendations to help power any business across all industries. In addition, it has an advanced feature set that goes above and beyond, which can result in a lift in conversion rates.

Features

• Dynamic Marketing

Hawkeye offers a helpful set of tools to upgrade your digital marketing strategy.

• Recommendations

Recommendations feature displays relevant content and product to users to increase the chance of a conversion.

• Personalization

Hawkeye leverages data and machine learning to personalize the shopping experience.

• Autocomplete

Autocomplete displays relevant content as users type to speed up the search journey.

Pricing

They offer three main business plans—the Small Business plan, perfect for single sites, from $376 per month. The next plan is called the Professional plan and is best for more significant sites with mixed products and content, starting form$750 per month and comes with advanced features and no rate limit. And the Enterprise plan that comes with recommendations and data enrichment.

Customer service

Hawksearch automatically gives you access to technical support once you subscribe to one of their plans. But you can also contact them via their support page or social media channels. Hawkeye also offers an extensive knowledge base relevant to customers because it contains blogs and other content that can help answer some of your questions and concerns.

Coveo relevance cloud

Coveo offers a site search solution platform that uses search intent to provide relevant results. Coveo uses user interactions, profiles, interests, and issues to provide customer experience professionals with case-deflecting recommendations. It also offers data pertinent to the buyer journey, records customer interactions, measures the search impact on the average order value, discovers market trends, and more. Its API allows easy integration with popular platforms, including Salesforce, Sitecore, Adobe Experience Manager, ServiceNow, Zendesk, etc.

Features

• Product Recommendations

Coveo Product Recommendations provides relevant product suggestions based on customers’ purchasing behavior and search history.

• Full-Text Search

To improve user experience, Coveo offers a Full-Text Search feature that helps efficiently find the data even if the user knows only some portion of the data they are looking for.

• AI/Machine Learning

Continuously learning and improving AI and ML based on experience by automatically suggesting the appropriate dropdown values and classifications.

• Query Suggestions

It’s a type-ahead feature showing a list of possible queries your users can select from as they type.

Pricing

Coveo uses a subscription-based model for pricing. You can start with a Basic plan for $600 per month or try the Pro plan for $1100 monthly. They also offer a free trial.

Customer service

You may contact their support team via their 24/7 live chat, phone, or email. Their support service is rated highly by customers.

Algolia

Algolia is a helpful API designed for developers who want to offer quick and accurate site search results on PC and mobile. Their search algorithm is powered by AI, allowing users to find items faster. Algolia’s API-first approach enables you to build and fully control customized experiences for all types of devices over the back end or the front end. In addition, it offers a unique capability for contextual search that opens the door to delightful discoveries over the different stages of the customer journey.

Features

• Faceted search

Matching facets based on the query, and any previously selected facets can build an intuitive, faceted experience that allows users to understand the available refinements and helps avoid “no results” screens.

• Typo tolerance

Enables users to make mistakes while typing and still find the records they’re looking for by matching words that are close in spelling

• Multiple integration options

Algolia provides integration with e-commerce platforms and shopping cart software. It also integrate with Product Information Management software and support integration with E-merchandising and similar retail software.

Pricing

Algolia offers three pricing plans. Standard Algolia Search Plan from $1 on 1000 requests. The following plan is Algolia Search Premium Plan from $1.50 on 1000 requests. Or the last one, Algolia Recommend Plan, from $0.60 on 1000 requests. You can get add-ons for an extra charge.

Customer service

To contact Algolia’s support team, you can fill out a form on their website or reach out for help on one of their hotlines.

Yext

Yext is a cloud-based site search service that lets you use various brand management tools to assist your clients in discovering what they’re looking for. Thousands of well-known firms throughout the world rely on them. Samsung, Subway, Lego, Verizon, and Campbell’s are a few firms involved. They’ve also been a G2 award winner for the previous few years.

Features

• AI search

Search based on a knowledge graph, centralizing your company’s most critical data so you can provide direct answers across all platforms where consumers or workers seek information, such as your brand website, customer care channels, and intranet.

• NLP Support

Used to decipher the meaning and context of search questions in the context in which they are asked. This is extremely useful for websites with lots of content and needs concrete and detailed query analysis.

• Listing Management

Creates a pleasant experience for the customer, leading them to stay on the site and return for more. Yext has a very competent listing management tool that allows you to do just that.

Pricing

Yext pricing plans are invoiced yearly. First, the Emerging Starter Package costs $199 yearly and $4 weekly. Second one is the Essential Plus Package from $449 yearly for $9 weekly. Then, the Complete Standard Package costs $499 yearly and $10 weekly. And the Premium Advanced Package for $19 each week with a yearly fee of $999. However, these fees are subject to vary, especially if you choose to use any of Yext’s other services.

Customer service

Yext’s customer service can be contacted using their website contact sales page. You may also reach them via their social media profiles or by calling their local New York phone. They also provide a variety of publications, blogs, customer tales, webinars, events, and tips to assist you in resolving minor concerns.

Swiftype

Swiftype promises a robust site search capability for your e-commerce shop. It is straightforward to use and doesn’t involve a learning curve. In addition, they offer a comprehensive set of tools and APIs to streamline the site search process so the users get accurate answers each time.

Businesses that trust Swiftype include; CBS, Shopify, Marketo, AOL, Samsung, AT&T, BMW, and more.

Features

• AI/Machine Learning

Continuously learning and improving based on experience by automatically suggesting the appropriate dropdown values and classifications.

• Active Directory Integration

A suite of tools for managing users, groups, and resources in a network of computers.

• API

Allows a cloud application to communicate with a server, servers pinging each other, or applications interacting with an operating system.

• Analytics

Extracting and recording analytics information from your engines to get insights into what users are searching for with a live dashboard.

Pricing

Swiftype offers a free trial and a free version of the tool. However, for pricing details, you should contact the vendor. Customized quotes are provided based on your needs.

Customer service

Customer support is available through the help desk, 24/7 live chat, and phone. A helpful FAQs section and knowledge base are also available.

Conclusion

As we mentioned at the beginning of this article, an excellent site search solution will improve users’ e-commerce experience. Still, it is also essential to succeed in your business. In this article, we compared various possible solutions that can fit well with your website. We also compared each product’s features and pricing to help you decide on your budget and preference.

Frequently asked questions