Project Manager (SaaS, product integration)

Luigi’s Box provides analytics, search, and recommender to more than 2500 e‑shops running on a variety of platforms.

We’re looking for a colleague who will take care of delivering projects focused on integrating Luigi’s Box on the client’s websites.

Together with the integration and sales teams, you will help our clients, e‑commerce companies, start using Luigi’s Box smoothly.

• Start in May/June 2023 
• B2B contract, long-term
• Compensation: 2000-3000€ monthly as an invoiced amount, based on experience
• English – is a must
• Slovak OR Czech language – is a must
• Remote – location in SK or CZ is preferred
• OR Hybrid, in Bratislava

Working at Luigi’s Box means working in a fast-paced environment of trendy start-up businesses. It’s an opportunity for you to work with the biggest e‑commerce clients in Czech and Slovak republic and other European countries. An opportunity to set up a high level of satisfaction with our service among our clients.

Requirements

• 2+ years of customer-facing & project managing experience in a digital agency, preferably in the SaaS or technical e‑commerce solutions sector
• Good knowledge of project management principles and methods
• Understanding the customer requirements and translating our technical and procedural demands to our customers
• Love for technical knowledge, so you help customers to use our product to its full potential
• Effectively organize and plan activities for yourself and your teammates
• Excellent communication and attitude, so you engage and motivate the remote team 
• Problem solving – gather information and come up with a solution that works for all parties
• Knowledge of the basic frontend technologies – HTML, CSS, and JavaScript is an advantage

    Required language skills:

• Slovak OR Czech language – professional working proficiency at C1-C2 level is a must
• Fluent English – B2 level – is a must
• Any other European language is welcome, e.g. German, Polish, Nordic languages

Tasks and responsibilities  

• You are responsible for all elements of a timely project delivery
• Together with the customer and internal team, you will manage the customer integration projects and ensure that we help customers start using the product smoothly and achieve their goals 
• You will guide customers through the integration process, listen to their needs and participate in the proposal of solutions and delivery of our promises
• You will proactively lookout for blockers and make sure to clear them in time for the technical team, to make sure that there are no delays
• You will manage your own small team of developers. You will facilitate communication between the client (in their native language: Slovak or Czech, or in English too) and your technical team (in Slovak or Czech)
• You will evaluate project administration activities and resources (deadlines, timeline, reporting statuses, communication activities, distribution of the tasks between team members in line with the quality of the delivery and customer satisfaction)
• You will identify areas for improvement in project management that can help us improve 
• You will look for opportunities to make the integration process more efficient, faster, reliable, and predictable
• Projects are of small to moderate scale, and usually take 2-4 weeks

This is a remote communication and a teamwork too 

• Clients are located in the Czech and Slovak Republic, and other mainly European countries
• The team members you will work closely with are located in Slovakia, Czech Republic and Poland
• There may be occasional travel to business meetings with clients, to the office in Slovakia, or team building events to improve working relationships few times a year

Why join Luigi’s Box

• Luigi’s Box is a startup with a working product and paying customers, which means working for a stable company that will be here for the long run
• Work on meaningful, high-impact assignments with top e‑commerce clients
• Work with the top-rated product within the segment (E‑commerce Search) in Europe 
• Become a part of a fast-growing company in the trendy SaaS segment
• Get mentoring and experience sharing from professional colleagues
• Possibility to define the role and processes
• In the case of excellent results and proven skills, career growth is possible – commercial or technical direction

The little things that matter

• Monthly all-hands meetings where you learn what we’re working on in the company
• Culture of close cooperation – daily online team meetings 
• Stability – B2B contract and monthly pay in Eur by the 10th day of the month
• Paid days off even for a contractor (20 or 25 days per year, up to 7 sick days per year)
• Team buildings and off-site activities, events for us and customers
• We cover 75% of the cost of language courses
• Thursday online small talks with remote colleagues
• Flexible working hours, 40 hours a week, preferably between 8:30  – 17:00. You deliver results and are reliable – in return, we respect if you ever need to run errands or go pick up the kids

If you’re going to work in a hybrid way, the office life provides:

• Parking in the city centre for cars and bikes
• Volleyball Mondays
• A contribution to specialty coffee at 2 nearby cafes
• Massage therapist and physiotherapist weekly in the office
• Snacks and sweet treats in the office (fruit didn’t work out) & rooftop terrace
• Monthly company breakfasts

Let us know about you!  

• Click on the “Apply” button and send us the link to your completed LinkedIn profile or a CV
• The hiring process includes a screen call, interview with the manager and practical technical assignment similar to the common tasks for the position 
• A final candidate will have a call with the CEO and a request for references