What is the Hierarchical facets feature?
The Hierarchical facets feature in Luigi’s Box brings extra navigation options for product categories into your e-shop’s search. This feature is especially useful when dealing with products from various categories that share specific words in their names or titles. The hierarchical facets have a multi-level structure, so customers can search in the general product category and sub-categories.
How can you use the Hierarchical facets feature?
Whenever a customer starts a search query with a term that shares a word or the entire title with other products, they will see a hierarchical list of various product categories. They can select the exact category and sub-category they want to find their desired products, making their search much faster and less confusing.
For example, if a customer types the word “shirt,” they will see a list of the entire selection of items in your e-commerce store. The hierarchical facets will categorize each shirt based on multiple categories with different subcategories. The categories for men’s, women’s, and children’s shirts will share the same set of subcategories, but each of them will show results relevant only to the main category. For example, short-sleeved shirts, long-sleeved shirts, sports, casual, and so on.
Another example would be the search term “groceries.” Since groceries include a wide variety of products, each can be categorized and subcategorized using hierarchical facets. For example, if the customer searches for “groceries” and selects the “nuts” category, they will be able to choose from another set of subcategories such as “peanuts,” “almonds,” “walnuts,” and more. These are just two examples of how hierarchical facets can work, but they can be used in many different ways and use cases for various product types.
What are the benefits of the Hierarchical facets feature?
- Easier product search
- Easy navigation in product categories and sub-categories
- Improved customer experience
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