How many customers use search? Find out in our e-book!

Use cases

Luigi’s Box – Unique Solution, Advanced Products, Multiple Use Cases - All in One

Luigi's Box is an easy-to-operate technological tool with four advanced products using AI to always improve your search, recommendations, and product listing and offers comprehensive analytics that gives you relevant information about their performance. Each of these products offers several intelligent features with multiple use cases. Luigi's Box is compatible with any e-commerce platform.

Trusted by more than 3,000 online businesses

Get valuable insights

Discover

Reveal places where you lose potential purchases on your e-shop.

Searches with low conversion rates
Searches with low conversion rates

Find out how many of your searches end with low conversions and why. How many searches end like this? Discover how you can improve them with Luigi’s Box comprehensive analytics.

Searches with high exit rates
Searches with high exit rates

In up to one-third of cases, the customer leaves the website immediately after a failed search. How many of your searches end up with customers leaving your website? Learn more about the state of your search and fix its issues with Luigi’s Box Analytics.

Lost opportunities to satisfy customers & improve your performance
Lost opportunities to satisfy customers & improve your performance

On average, 13.4% of searches end up with no results. What causes these issues? Mostly, customers do not get results for their search queries. Discover other reasons why searches bring no results.

Trending searches & items to improve your revenue
Trending searches & items to improve your revenue

Get insights into your top queries, the most common search struggles, and how you can improve customers’ search experience. Learn more about how you can get the most out of your search with our comprehensive analytics.

Your cart value from search and recommender results
Your cart value from search and recommender results

Did you know that personalized searches and recommendations can increase the average cart value by up to 25%? Discover how you can raise your average order value by recommending products related to those already added to your cart or based on customers’ previous purchases.

Analytics to optimize search results & increase conversions
Analytics to optimize search results & increase conversions

If you want to boost your conversions with advanced search and relevant recommendations, first, you need to learn about their performance. Luigi’s Box Analytics ​​offers several necessary and clear statistics to identify problematic issues and fix them properly.

Bring your customers closer to the products they are looking for. Get AI-powered navigation with personalized and relevant results tailored to your visitors.

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Improve things that matter

Leverage

Learn how to use Luigi’s Box advanced features to boost your sales.

Advanced categories & filters to increase search usage
Advanced categories & filters to increase search usage

Filters and categories are essential parts of e-shops, especially e-shops with a wide range of products. Using advanced categories and filters helps customers narrow down a set of products to meet their needs and thus deliver an excellent user experience.

Autocomplete to prevent losing customers
Autocomplete to prevent losing customers

The conversion rate of visitors who used autocomplete is more than double of customers who do not use the feature in all segments. Autocomplete speeds up the way for desired products by showing results from the first keystroke.

Recommender to increase order value
Recommender to increase order value

Luigi’s Box uses AI to show personalized product recommendations to every customer based on his previous online behavior and preferences. The more tailor-made product suggestions you offer, the more your customers purchase, and the more your average order value rises.

Boosted items & terms to support your business goals
Boosted items & terms to support your business goals

Help drive your sales of specific products using Product Boosting. Boosted items or terms allow you to prioritize specific products, categories, and brands in search results or groups of products containing your boosted term, and appear first in search results.

Synonyms to prevent losing your customers
Synonyms to prevent losing your customers

Luigi’s Box uses AI and machine learning to create a recommended synonyms list and allows you to create your own list. Synonyms management improves your search by showing relevant products with different ways of naming, so your customers always find what they are looking for.

Query customization to order products & increase performance
Query customization to order products & increase performance

Using query customization helps you pick selected products to a specific position which overrides automatic results to promote a new item or sale items that work best for you and thus increase your sales.

Lemmatization to understand language-specific rules and increase relevancy
Lemmatization to understand language-specific rules and increase relevancy

Using word lemmatization, synonyms detection, typo tolerance, etc., helps customers find what they are looking for and thus decrease the risk of them leaving your site without making a purchase.

Catalog browser to see how your search works
Catalog browser to see how your search works

Using the catalog browser enables you to see how results look on a specific term to adjust anything your customer desires and thus personalize your content to his intent which leads to higher sales.

Customer Reviews

Learn how we helped countless businesses worldwide

Luigi’s Box is one of the top search & discovery solutions for a good reason. Look at our clients’ reviews and see how we helped them improve their business.

"It has proven to be an absolutely invaluable tool!"

It is extremely easy to use and has robust features to boost your e-commerce project. I especially like AI-powered search and personalized recommendations for our customers. In fact, thanks to Luigi's Box, we...

Tomáš O.
Co-founder & CMO
Full Review on G2

"Very good search engine and recommender."

Good search engine and recommender, can be tuned up by individual settings in the back office. It is very helpful, especially when you have very large product offer.

Petr M.
G2 verified user
Full Review on G2

"Great product for customers. Very helpful for growing revenue."

Management system with many functions, dashboards and monthly summary in e-mail, great support (fast, good recommendations, communication, etc.), stable.

Jozef F.
G2 verified user
Full Review on G2

Shopping cart value increased dramatically

Recommender is a useful and inspirational resource for our customers to discover Powerlogy's products. How do we know that? Our average shopping cart value has been rising dramatically.

Michal Dodok
Head of Marketing, Powerlogy

Conversion rate increased by 600%

We’ve been using Luigi’s Box since 2017. In addition to our search conversion rate increase by 600%, the service also enhanced our in-store customer service.

Martin Derňar
Chief Omnichannel Officer, Nay

Taking extra effort to improve business results

Luigi’s Box massively streamlines shopping for our customers. Moreover, they developed several features for us that help manage products in our e-shop.

Piotr Maciążka
Implementation Team Manager, Answear

Luigi’s Box improves customer experience

The most significant contribution of Luigi’s Box to EXIsport is an improvement in customer experience. The quicker they find what they search for, and the more relevant the search query is, the higher...

Juraj Giacko
Head of E-Commerce, EXIsport

Improved conversion rates and customer satisfaction

Luigi’s Box is a very progressive tool, which complements our existing analytical data. Its usage led not only to higher conversion rates for our e-shop but helped us keep high standards of customer...

Jana Karasová
Online Sales and Service Development Specialist, O2

Luigi’s Box was a real eye-opener for us

Luigi’s Box was a real eye-opener for us. E-shoppers often forget to care about customer experience and invest too many resources into advertising. Luigi's Box showed us what we could gain if we...

Soňa Fialková
CEO, SpokojenýPes

Team of professional specialists

Luigi’s Box is a guarantee of a professional approach. As the search specialists, they lead us to our goals much faster.

Tomáš Bzirský
Performance Marketing Manager, Košík

More than €100,000/year thanks to Luigi’s Box

Given our size, Luigi's Box brings us over €100,000 a year without much hard work for a price that was immediately returned multiple times.

Jakub Žilinčan
Chief Marketing Officer, Electronic-star
Boost your performance

Increase

Find out how to multiply your revenue with Luigi’s Box toolset.

Average order value
Average order value

Increase average conversions with personalized recommendations to every customer. The more personalized your product suggestions will be, the more customers will purchase. Recommender offers product suggestions for products already added to the cart, sold-out, and even the most popular products.

Search conversion rate
Search conversion rate

Accelerate the growth of your business and raise conversions by more than 35%. How? Help your customers find what they are looking for way easier. Personalize your website to their preferences and modify search results with the search that deals with typos and diacritics.

Revenue via better search & product recommendation
Revenue via better search & product recommendation

Increase your revenue by delivering an exceptional user experience with custom product recommendations based on customers’ preferences and previous interactions. Help them discover more of your content with advanced search.

Search relevance
Search relevance

Meet customers’ expectations with the accuracy between their search queries and search results. Optimize your results pages to understand the intent of your customers and increase your search relevance.

Search retention
Search retention

The better your website’s search interacts with customers’ intentions, the better its usage will be. Increase search retention and improve customers’ search experience with Luigi’s Box’s advanced search features and proper analytics.

Search usage
Search usage

Visitors who use search are 70% more likely to purchase. Increase search usage on your website with advanced search technology. Why is search usage so important? If customers did not use search, it would be harder to learn about their shopping intent and thus rank products for them ideally.

Read our blogs

Find inspiration in our articles

What is D2C: Definition, Strategies, & Benefits

What is D2C: Definition, Strategies, & Benefits

The rise of e-commerce brought many innovative business models. One of those models is D2C. Let's explore more about it.

Read more
Omnichannel E‑Commerce: Everything You Need to Know

Omnichannel E‑Commerce: Everything You Need to Know

Omnichannel vs. Multichannel e-commerce have important key differences. Learn more about them in our article.

Read more
Navigating the Digital Landscape: The Power of Unified Search

Navigating the Digital Landscape: The Power of Unified Search

If you want to learn if unified search is the right option for your organizational needs, here's what you need to know. 

Read more
Steer clear of bad service

Avoid

Decrease the chance of unwanted scenarios and dissatisfied customers.

Irrelevant search results
Irrelevant search results

Avoid search results that are not relevant to customers’ search queries. Luigi’s Box uses ever-learning AI to track customers’ intent and understand the query intent to display relevant results.

Searches with zero clicks
Searches with zero clicks

Why do some customers’ searches end up with zero clicks? One of the main reasons may be that you show too much information about the product in the product title. Avoid these kinds of searches by customizing your website and navigation.

No results from your search
No results from your search

Avoid no-result searches with the advanced search cooperating with synonyms and spelling mistakes and displaying relevant product results. Offer recommendations to unavailable products, so even if the customer’s desired product is sold-out, he may choose from similar products.

Customer churn from search
Customer churn from search

Customers who can’t find desired products can’t buy them, and often leave your page without any intention to return, so you lose customers and potential profit too. Avoid this catastrophic scenario by using Luigi’s Box and help your e-shop produce more satisfied customers and higher revenue.

Relationship Index

G2’s E-Commerce Search Relationship Index

Discover the factors influencing product relationships. See the chart below for insights on ease of business, support quality, and recommendations from our customers.

Company
  • Ease of Business
  • Likely to Recommend
  • Quality of Support
  • Other Factors
Score
Luigi’s Box
  • Ease of Business: 3.34
  • Likely to Recommend: 1.43
  • Quality of Support: 3.37
  • Other Factors: 1.69
Ease of Business: 3.34
Likely to Recommend: 1.43
Quality of Support: 3.37
Other Factors: 1.69
Score:
9.83
Constructor
  • Ease of Business: 3.43
  • Likely to Recommend: 1.43
  • Quality of Support: 3.41
  • Other Factors: 1.3
Ease of Business: 3.43
Likely to Recommend: 1.43
Quality of Support: 3.41
Other Factors: 1.3
Score:
9.57
Searchspring
  • Ease of Business: 3.29
  • Likely to Recommend: 1.36
  • Quality of Support: 3.28
  • Other Factors: 1.54
Ease of Business: 3.29
Likely to Recommend: 1.36
Quality of Support: 3.28
Other Factors: 1.54
Score:
9.47
Algolia
  • Ease of Business: 3.25
  • Likely to Recommend: 1.3
  • Quality of Support: 3.15
  • Other Factors: 1.54
Ease of Business: 3.25
Likely to Recommend: 1.3
Quality of Support: 3.15
Other Factors: 1.54
Score:
9.24
Syte
  • Ease of Business: 3.38
  • Likely to Recommend: 1.41
  • Quality of Support: 3.46
  • Other Factors: 0.81
Ease of Business: 3.38
Likely to Recommend: 1.41
Quality of Support: 3.46
Other Factors: 0.81
Score:
9.06