Product Discovery

Product Discovery for E-Commerce

Connect your customers with their ideal products easily and fast and encourage them to buy more. Luigi's Box provides a set of tools created to provide enhanced e-commerce product discovery that is capable of understanding customer behaviour, intent, and needs. 

Great product for customers, great support. Very helpful for growing revenue.

4.8
Reviews

The biggest benefit is outsourcing our search to a platform that is created and managed by a team of professionals, saving our time for other issues in our development of customers on our site. We are satisfied with the performance.

Great product for customers, great support. Very helpful for growing revenue.

4.8
Reviews

Good search engine and recommender that can be tuned up by individual settings in the back office. It is very helpful, especially when you have a very large product offer.

Leader in E-Commerce Search

Leader in E-Commerce Search

March 2024, G2

Search Autocomplete

Skyrocket your customers' journey to products

Search is the first step of a customer’s product discovery journey. Make it easier from the first interaction to help them find the right products faster. Leverage the predictive search, which autocompletes their queries, suggests new products and understands their intent based on NLP.

AI-Driven Search Algorithm

Learn to speak like your customers

Should you call it a laptop or notebook? Doesn’t matter; we’ve got you covered. Have you ever tried to search for Häagen-Dazs or Weihenstephan Hefe Weissbier?

If the answer is yes, then you know what suffering is. Luigi’s Box advanced search algorithm recognizes synonyms and will find and deliver relevant search results to queries with typos or in different languages.

Explore Search
Dynamic faceted filters

Enhance the browsing experience with dynamic filters

Does gender really matter when searching for a laptop? We don’t think so. Luigi’s Box automatically shows only the most relevant filters for each category and search results page while still allowing you to adjust the filters manually. Simple as that.

Product Listing Pages

Show the most relevant products in the right order

Efficient product listing pages can simplify website navigation and browsing. We use custom logic and business metrics like customer interactions, stock levels, margin, and seasonality to rank products for relevant and accurate recommendations.

This approach goes beyond full-text searches to ensure that the most useful products are displayed prominently, leading to increased conversions and sales.

Explore Product Listing
Product Recommender

Inspire to discover more with relevant product suggestions

Personalized recommendations play a significant role in the product discovery process. Delight your customers with recommender boxes that you can put wherever on the website.

Help them discover whole new products that might interest them and support your business goals by suggesting alternatives with a higher profit margin, complementary products, novelties, and more.

Explore Recommender
Product Discovery Analytics

Know your customers to improve their experience

Do you know how your search is performing? What do your customers look for the most, or what do they click on the most?

Leverage the data from Luigi’s Box Analytics visual dashboard and constantly improve the customer product discovery journey. Identify problematic touchpoints and optimize your website with a user-friendly interface in a few clicks.

The more you know your customers, the better the product recommendations and the higher the sales.

Explore Analytics

Trusted by more than 3,000 online businesses

Luigi's Box provides a set of tools created to provide enhanced e-commerce product discovery that is capable of understanding customer behaviour, intent, and needs.
Features

Meet the Luigi’s Box product discovery features

Take a look at what our product discovery features can do and how they can help you improve your website

Predictive Autocomplete

Make search easier with the smart search-as-you-type feature without typing the whole query.

Learn More About Autocomplete

AI-Powered Personalization

Sell more products by recommending relevant products across the website according to customers’ desires.

Learn More About Personalization

Product Recommender

Personalized product recommendations to up-sell and cross-sell products and product bundles.

Learn More About Recommender

Merchandising Options

Show the right product to the right customers at the right time and places across the website.

Learn More About Merchandising

Product Banners

Encourage purchase decisions by promoting certain products in search via customizable product banners.

Learn More About Banners

Analytics

See your customers’ journey to desired product to improve your search and discovery experience

Learn More About Analytics

Luigi's Box search and discovery advanced features

Luigi's Box product discovery features are here to help you improve. Discover what they can do and how you can use them in your online business.

Lemmatization""

Lemmatization

Help users get relevant results and avoid the risk of no-results searches by unifying specific keywords.

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Automated

Automated Synonyms Suggestions

Offer automatic synonyms suggestions generated based on users' frequent search queries.

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Typo

Typo Correction

Ensure the most accurate results by automatically correcting all typos in the search box.

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Rotating

Rotating Words

Help customers while searching with rotating ideas for search queries shown in the search bar.

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Dynamic

Dynamic Search Filters

Show the most relevant results based on gathered data saving search time with in-built filters.

Learn more
Grammatical

Grammatical Forms

Use NLP modules for lemmatization to avoid unnecessary problems with grammatical forms.

Learn more
Match

Match Quality Ranking

Improve your search by identifying keywords and adjusting them to suit users' preferences better.

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No

No Result Prevention

Prevent users from hitting "0 results" page and bring relevant results related to the original search.

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Novelty

Novelty Preference

Give extra spotlight to new products in product search and increase your sales.

Learn more
Product

Product Code Recognition

Help customers find desired products quickly with product codes and increase e-shop traffic and sales.

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Product

Product Variants

Include different product variants in your search and give customers a more comprehensive selection.

Learn more
Word

Word Decompounding

Improve search flexibility without the need for specific keywords. Works perfectly with longer word structures.

Learn more

What will Luigi’s Box product discovery bring you?

  • More Conversions and Revenue
    Half of all revenue in e-shops is made thanks to search; therefore, a top-notch search can increase revenues significantly. For example, Luigi's Box customers encounter a 35% average increase in sales from search and product recommendations gives you an average 13% cart conversion increase.
  • Better User Experience
    The more precise and faster search, along with relevant product recommendations and product listing pages, the better the customer experience. Better user experience leads to happier users, improved customer satisfaction, and, thus, higher conversion rates.
  • Customer Loyalty and Retention
    Satisfied customers are loyal customers. When your customers are happy and satisfied because your website quickly fulfilled their needs and provided an excellent shopping experience, there is a higher probability that they will return and purchase again.

+35%

Average sales increase

+13%

Average cart conversion increase

Testimonials

What e-shop owners think about Luigi's Box

So what are the benefits of using Luigi’s Box?

"Very good search engine and recommender."

Good search engine and recommender, can be tuned up by individual settings in the back office. It is very helpful, especially when you have very large product offer.

Petr M.
G2 verified user
Full Review on G2

"Great product for customers. Very helpful for growing revenue."

Management system with many functions, dashboards and monthly summary in e-mail, great support (fast, good recommendations, communication, etc.), stable.

Jozef F.
G2 verified user
Full Review on G2

Shopping cart value increased dramatically

Recommender is a useful and inspirational resource for our customers to discover Powerlogy's products. How do we know that? Our average shopping cart value has been rising dramatically.

Michal Dodok
Head of Marketing, Powerlogy

Building in-house search is like building another Google

It doesn’t make sense to develop our own search. Luigi’s Box's value is understanding and adapting to our needs. This level of understanding and responsiveness is absent in competitors offering similar solutions.

Martin Derňar
Chief Digital & eCommerce, Nay

Taking extra effort to improve business results

Luigi’s Box massively streamlines shopping for our customers. Moreover, they developed several features for us that help manage products in our e-shop.

Piotr Maciążka
Implementation Team Manager, Answear

Luigi’s Box improves customer experience

The most significant contribution of Luigi’s Box to EXIsport is improving customer experience. The quicker customers find what they search for, the higher the chance they will complete the purchase.

Juraj Giacko
Head of E-Commerce, EXIsport

Improved conversion rates and customer satisfaction

Luigi’s Box is a very progressive tool that complements our existing analytical data. Its usage led to higher conversion rates and helped us maintain high customer satisfaction standards.

Jana Karasová
Online Sales and Service Development Specialist, O2

Luigi’s Box was a real eye-opener for us

Luigi’s Box was an eye-opener for us. E-shops often forget about customer experience and invest too much in advertising. Luigi's Box showed us what we can gain when we care about search.

Soňa Fialková
CEO, SpokojenýPes

More than €100,000/year thanks to Luigi’s Box

Given our size, Luigi's Box brings us over €100,000 a year without much hard work for a price that was immediately returned multiple times.

Jakub Žilinčan
Chief Marketing Officer, Electronic-star

Get to know your customers. Give every visitor a personalized, user-friendly product discovery experience to drive sales.

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FAQ

Frequently asked questions

If you have any questions not answered in the FAQ, please don’t hesitate to contact us.

What is hidden behind the term product discovery in e-commerce?

The product discovery process in e-commerce is a process of helping e-shop customers find products that are relevant to their interests and needs easily and fast as possible. The whole process consists of various techniques which result in the most accurate results.

Why is a good product discovery experience important for e-commerce websites?

The goal of product discovery in e-commerce is to provide a personalized and seamless customer experience that makes it easy for users to find the products they need and want. The smoother the shopping journey is, the more likely the customer will convert and be satisfied, which could lead to higher retention.

What are the main product discovery features?

Among the main product discovery features are for example:

  1. Search – intelligent search with autocomplete is one of the benchmarks of the product discovery journey. The search bar is the first thing customers look for when visiting your website. Allow them to look for their desired products in the easiest and most efficient way.
  2. Recommender – provide personalized product recommendations based on the customer’s browsing and purchase history and other relevant data with features like cross-sell and upsell, last seen, best-selling, margin preference, etc.
  3. Filtering options – allow customers to filter and sort products based on different attributes of specific categories. Save customers time and avoid unnecessary frustration
  4. Merchandising – providing high-quality images and videos of the products can help users visualize the products and make more informed decisions. Other merchandising features for promoting specific products are product banners, novelties boosting, boosted items, pin to position, etc.
  5. Product finders and quizzes – help customers find what they are looking for with a series of questions to narrow down the products that best suit their preferences and needs.
  6. Social media integration – help customers discover new products and brands through social media posts and influencer endorsements on Instagram, Facebook, and others.
  7. Wishlists – allow customers to save desired items and products into wishlists and return to products to purchase later.