Great product for customers, great support. Very helpful for growing revenue.
The biggest benefit is outsourcing our search to a platform that is created and managed by a team of professionals, saving our time for other issues in our development of customers on our site. We are satisfied with the performance.
Great product for customers, great support. Very helpful for growing revenue.
Good search engine and recommender that can be tuned up by individual settings in the back office. It is very helpful, especially when you have a very large product offer.
Leader in E-Commerce Search
January 2024, G2
Skyrocket your customers' journey to products
Search is the first step of a customer’s product discovery journey. Make it easier from the first interaction to help them find the right products faster. Leverage the predictive search, which autocompletes their queries, suggests new products and understands their intent based on NLP.
Learn to speak like your customers
Should you call it a laptop or notebook? Doesn’t matter; we’ve got you covered. Have you ever tried to search for Häagen-Dazs or Weihenstephan Hefe Weissbier?
If the answer is yes, then you know what suffering is. Luigi’s Box advanced search algorithm recognizes synonyms and will find and deliver relevant search results to queries with typos or in different languages.Explore Search
Enhance the browsing experience with dynamic filters
Does gender really matter when searching for a laptop? We don’t think so. Luigi’s Box automatically shows only the most relevant filters for each category and search results page while still allowing you to adjust the filters manually. Simple as that.
Show the most relevant products in the right order
Efficient product listing pages can simplify website navigation and browsing. We use custom logic and business metrics like customer interactions, stock levels, margin, and seasonality to rank products for relevant and accurate recommendations.
This approach goes beyond full-text searches to ensure that the most useful products are displayed prominently, leading to increased conversions and sales.Explore Product Listing
Inspire to discover more with relevant product suggestions
Personalized recommendations play a significant role in the product discovery process. Delight your customers with recommender boxes that you can put wherever on the website.
Help them discover whole new products that might interest them and support your business goals by suggesting alternatives with a higher profit margin, complementary products, novelties, and more.Explore Recommender
Know your customers to improve their experience
Do you know how your search is performing? What do your customers look for the most, or what do they click on the most?
Leverage the data from Luigi’s Box Analytics visual dashboard and constantly improve the customer product discovery journey. Identify problematic touchpoints and optimize your website with a user-friendly interface in a few clicks.
The more you know your customers, the better the product recommendations and the higher the sales.Explore Analytics
Trusted by more than 3,000 online businesses
Meet the Luigi’s Box product discovery features
Take a look at what our product discovery features can do and how they can help you improve your website
Make search easier with the smart search-as-you-type feature without typing the whole query.Learn More About Autocomplete
Sell more products by recommending relevant products across the website according to customers’ desires.Learn More About Personalization
Personalized product recommendations to up-sell and cross-sell products and product bundles.Learn More About Recommender
Show the right product to the right customers at the right time and places across the website.Learn More About Merchandising
Encourage purchase decisions by promoting certain products in search via customizable product banners.Learn More About Banners
See your customers’ journey to desired product to improve your search and discovery experienceLearn More About Analytics
Luigi's Box search and discovery advanced features
Luigi's Box product discovery features are here to help you improve. Discover what they can do and how you can use them in your online business.
Help users get relevant results and avoid the risk of no-results searches by unifying specific keywords.Learn more
Automated Synonyms Suggestions
Offer automatic synonyms suggestions generated based on users' frequent search queries.Learn more
Ensure the most accurate results by automatically correcting all typos in the search box.Learn more
Help customers while searching with rotating ideas for search queries shown in the search bar.Learn more
Dynamic Search Filters
Show the most relevant results based on gathered data saving search time with in-built filters.Learn more
Use NLP modules for lemmatization to avoid unnecessary problems with grammatical forms.Learn more
Match Quality Ranking
Improve your search by identifying keywords and adjusting them to suit users' preferences better.Learn more
No Result Prevention
Prevent users from hitting "0 results" page and bring relevant results related to the original search.Learn more
Give extra spotlight to new products in product search and increase your sales.Learn more
Product Code Recognition
Help customers find desired products quickly with product codes and increase e-shop traffic and sales.Learn more
Include different product variants in your search and give customers a more comprehensive selection.Learn more
Improve search flexibility without the need for specific keywords. Works perfectly with longer word structures.Learn more
What will Luigi’s Box product discovery bring you?
- More Conversions and Revenue
Half of all revenue in e-shops is made thanks to search; therefore, a top-notch search can increase revenues significantly. For example, Luigi's Box customers encounter a 35% average increase in sales from search and product recommendations gives you an average 13% cart conversion increase.
- Better User Experience
The more precise and faster search, along with relevant product recommendations and product listing pages, the better the customer experience. Better user experience leads to happier users, improved customer satisfaction, and, thus, higher conversion rates.
- Customer Loyalty and Retention
Satisfied customers are loyal customers. When your customers are happy and satisfied because your website quickly fulfilled their needs and provided an excellent shopping experience, there is a higher probability that they will return and purchase again.
Average sales increase
Average cart conversion increase
What e-shop owners think about Luigi's Box
So what are the benefits of using Luigi’s Box?
"Very good search engine and recommender."
Good search engine and recommender, can be tuned up by individual settings in the back office. It is very helpful, especially when you have very large product offer.
"Great product for customers. Very helpful for growing revenue."
Management system with many functions, dashboards and monthly summary in e-mail, great support (fast, good recommendations, communication, etc.), stable.
Shopping cart value increased dramatically
Recommender is a useful and inspirational resource for our customers to discover Powerlogy's products. How do we know that? Our average shopping cart value has been rising dramatically.
Conversion rate increased by 600%
We’ve been using Luigi’s Box since 2017. In addition to our search conversion rate increase by 600%, the service also enhanced our in-store customer service.
Taking extra effort to improve business results
Luigi’s Box massively streamlines shopping for our customers. Moreover, they developed several features for us that help manage products in our e-shop.
Luigi’s Box improves customer experience
The most significant contribution of Luigi’s Box to EXIsport is an improvement in customer experience. The quicker they find what they search for, and the more relevant the search query is, the higher...
Improved conversion rates and customer satisfaction
Luigi’s Box is a very progressive tool, which complements our existing analytical data. Its usage led not only to higher conversion rates for our e-shop but helped us keep high standards of customer...
Luigi’s Box was a real eye-opener for us
Luigi’s Box was a real eye-opener for us. E-shoppers often forget to care about customer experience and invest too many resources into advertising. Luigi's Box showed us what we could gain if we...
More than €100,000/year thanks to Luigi’s Box
Given our size, Luigi's Box brings us over €100,000 a year without much hard work for a price that was immediately returned multiple times.
Get to know your customers. Give every visitor a personalized, user-friendly product discovery experience to drive sales.
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Frequently asked questions
If you have any questions not answered in the FAQ, please don’t hesitate to contact us.
What is hidden behind the term product discovery in e-commerce?
The product discovery process in e-commerce is a process of helping e-shop customers find products that are relevant to their interests and needs easily and fast as possible. The whole process consists of various techniques which result in the most accurate results.
Why is a good product discovery experience important for e-commerce websites?
The goal of product discovery in e-commerce is to provide a personalized and seamless customer experience that makes it easy for users to find the products they need and want. The smoother the shopping journey is, the more likely the customer will convert and be satisfied, which could lead to higher retention.
What are the main product discovery features?
Among the main product discovery features are for example:
- Search – intelligent search with autocomplete is one of the benchmarks of the product discovery journey. The search bar is the first thing customers look for when visiting your website. Allow them to look for their desired products in the easiest and most efficient way.
- Recommender – provide personalized product recommendations based on the customer’s browsing and purchase history and other relevant data with features like cross-sell and upsell, last seen, best-selling, margin preference, etc.
- Filtering options – allow customers to filter and sort products based on different attributes of specific categories. Save customers time and avoid unnecessary frustration
- Merchandising – providing high-quality images and videos of the products can help users visualize the products and make more informed decisions. Other merchandising features for promoting specific products are product banners, novelties boosting, boosted items, pin to position, etc.
- Product finders and quizzes – help customers find what they are looking for with a series of questions to narrow down the products that best suit their preferences and needs.
- Social media integration – help customers discover new products and brands through social media posts and influencer endorsements on Instagram, Facebook, and others.
- Wishlists – allow customers to save desired items and products into wishlists and return to products to purchase later.