This information about processing and protection of your personal data will explain to you who we are, why and how we process personal data and what your rights are if you are a person affected by such processing and how you may get in touch with us if necessary.
Our company is the controller in relation to the personal data processed in accordance with this policy and therefore is responsible for your personal data processing.
We may process your personal data in the following cases:
We may process personal data relating to you that we have either obtained from you, or obtained from somewhere else. The personal data relating to you that we process may include the information set out below.
Personal data that we may process are:
Please note that the provision of this data is a contractual requirement in order to properly provide our services and to fulfil the contract you have entered into with us;or to take steps based on your request prior to the conclusion of the contract and in the event of non-provision of this information, we are unable to provide our services, for example the use of the website as a logged in user for the use of services you have ordered.
We may process information that we obtain from communicating with you, including:
If you have used our service in the past and provided us with your email address, we may contact you at this email address in order to promote our services, special offers, news and provide other information related to our services via our newsletter. However in relation to this you have the option to choose not to receive our newsletters by ticking the appropriate check box when submitting your email. You may also unsubscribe from our newsletter at any time by ticking the appropriate check box or by using the link in the newsletter, or you may contact us in this regard at any time.
You can also sign up to subscribe to our newsletter at any time by entering your email address in the box provided on our website. You can unsubscribe from our newsletters at any time as described above.
The data we may receive from you when you visit our website, either as a visitor or as a registered customer using our services, may include:
We may process your personal data for the following purposes:
if you, or the person you work for, is our customer, user, or our service supplier.
The legal basis on which we process your personal data is as follows:
Your personal data are safe with us. We do not sell or trade with your data with any third parties. Please note that we may only disclose your personal data to service providers that have undertaken the necessary security measures to protect your data. When we share personal information with others we require them to keep it safe. In this section you may learn more about who we share your personal information with.
We may share your personal data with the following recipients:
We may provide your personal information to third parties:
We do not provide your personal data to any third countries, i.e. countries outside of the European Union or the European Economic Area. If we provide your personal data to our service providers situated outside of the European Economic Area (“EEA”), such provision may only be made on the basis of a European Commission decision on the appropriate level of protection of personal data in that third country or on the basis of other appropriate safeguards (see http://ec.europa.eu/justice/dataprotection/internationaltransfers/transfer/index_en.html) in line with Chapter V of the EU Data Protection Directive (so-called GDPR).
Protecting your personal information is important to us. We have taken security measures to protect your personal data processed in hard copies or/and electronically as well from destruction, loss, alteration, unauthorized provision or access to them.
Your personal data are securely transmitted by encryption. In order to do that we use the encryption system SLL (Secure Socket Layer). We take appropriate technical and organisational measures in accordance with the relevant data protection legislation in order to secure our website and as well as other systems used for data processing.
Access to your customer account that is created after your registration with us is possible only after you have entered your email address and your chosen password. You are responsible for maintaining the confidentiality of your access data. Therefore we suggest that you do not disclose your access data to anyone. You should treat your access information as confidential and always remember to log out of your account after you end your activity.
No payment transaction take place on our website and all payment transactions are provided by the bank or other authorised payment service providers.
Unfortunately, transferring data across internet websites is never fully safe. Despite our efforts to do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website and you therefore carry out all data transmission under your sole responsibility. From the moment we receive your data we will take strict steps and security measures in order to prevent any unauthorized access to your data.
Would you like to find out more about our security measures that we have taken to protect your personal data? Please contact us via our contact details stated below.
We process your personal data only for so long as is necessary for the purpose(s) for which it was originally collected.
Personal data processed for the purpose of enforcing the rights and fulfilling the obligations arising from the contract is processed according to the statutory deadlines set out in generally binding legal regulations (typically five to ten years). Personal data processed based on your consent and personal data processed for the purpose of managing your customer account will be processed unless the agreement is withdrawn or the customer account is deleted by terminating our services agreement. Personal data processed based on legitimate interest is processed only for the duration of this interest.
After your data has been processed and if there is no legal basis for further processing of your data, it will be removed; this does not apply if further processing is necessary for the fulfilment of our legal obligations or if it required for any other legitimate and lawful purpose.
Below you will find the rights you have regarding your personal data and which specific terms are set out in Chapter III of the GDPR. If you would like to exercise any of your rights, or receive more information about them, please contact us via the contact details below and we will assist you. Please note that some of the rights may not be applicable to your situation, as some of the legal requirements may not be met for the enforcement of such rights.
Regarding your processed personal data, you have the following rights:
Right to object to the processing of your personal data
You have the right to object to the processing of your personal data for direct marketing purposes (for example sending you newsletters) – in which case your personal data shall no longer be processed for such purposes.
In the event that your data are processed on the legal basis of our legitimate interest, you shall have the right to object at any time to processing of your personal data; in which case we shall no longer process the personal data on this legal basis unless we demonstrate compelling legitimate grounds for the processing which overrides your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
Where we process your personal data on the basis of your prior consent to that processing, you may withdraw your consent at any time. In which case we shall stop the processing concerned. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
You can exercise your rights to your personal data here:
If you wish to exercise any of your rights as a data subject and from your application it is not possible to verify the identity of the applicant or if we have reasonable doubts as to the identity of the person making the request, we reserve the right to ask for further information necessary to confirm the identity of the person applying the application.
Our full contact details are:
Luigi’s Box, s.r.o.
811 02 Bratislava
Tel: +421 903 547 498
This policy was last updated on 6th February 2019.