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Increase Customer Satisfaction With E‑commerce Faceted Search
Help your customers find the right products from the right categories thanks to the faceted search by Luigi's Box. Keep reading to find out how it works and how it can work to improve your conversions.
Trusted by more than 3,000 online businesses
Fast, accurate, and personalized results
Faceted search is a state-of-the-art technology that can help website visitors find the most relevant results based on the entered query and narrow it down thanks to multiple relevant facet options.
For example, suppose your visitors search for “laptop”. In that case, the search will show multiple filter options such as “ultrabooks,” “MacBook,” or “Microsoft Surface” to help them narrow down the search and guide them to the exact product category they want to browse.
Easier navigation with always-relevant filters
Luigi’s Box search will show only relevant, thematic filters that match the product type, so there will be no redundant filtering options to confuse your visitors.
The search facets are also customizable, which means that you can help visitors even further by adjusting the options and helping them narrow the search with the most relevant product categories. This feature is also useful for helping you guide your visitors to the categories you want to show first.
Better control over your search results
Product-specific filters are not the only thing that makes Luigi’s Box a great option for your e-commerce business.
You can also use our features to influence the shopping experience thanks to the ability to promote products with banners, boost products so they’ll be more likely to show up, or pin certain products to ensure they will show up first. These options are great for promoting novelties or seasonal products you want to get noticed by your visitors and ensure better sales.
Seamless shopping experience
The shopping experience is incredibly important. However, compared to faceted search, basic filters can’t guarantee this.
Thanks to their ability to specify and narrow down search results, you can make sure to provide a smoother search experience and help your customers shop without frustration. This can improve not only your conversions but also customer loyalty and happiness, which equals more return customers coming your way to buy from you again.
Why your store needs faceted search
Faceted search is an immensely powerful feature that can help your website visitors remove unwanted results, and help them find exactly what they need in a matter of seconds. Take a look at what else it can do for your business.
Improves UI for better UX
The user interface of your site will look better and more usable, which guarantees a better customer experience during their shopping sessions.
Streamlines product discovery
Better search results equal higher chances of discovering the right type of products, streamlining the product discovery experience for your visitors.
Increases signups and sales
Better shopping experiences with relevant options increase the likelihood of your customers buying more and increasing your e-shop conversions.
Enhanced e-commerce search
Luigi's Box seamlessly integrates with our e-commerce platform, providing diverse setting options. Proactive support helps us improve search functionality, driving higher conversion rates.
Great tool, easy to set-up and great results
Luigi's Box seamlessly integrated with our e-commerce site. It helped us boost the conversion rate with its user-friendly search engine. Typo correction feature is extremely helpful. Allows for high level of customization.
Simplified management and improved relevance
Luigi's Box improved our search and recommendations, offering more relevant results and simplifying feed management. We've seen notable improvements in our product offering and increased average basket size.
Very good customer service
Luigi's Box has been our go-to for years, and they've never disappointed. Seamless functionality, top-notch customer service, and unbeatable value. Highly recommended!
Higher revenue from the search on half the sessions
Luigi’s Box was quick and easy to integrate. It not only visibly improved our search results but allowed us to constantly optimize them as well. Luigi’s team of specialists gave us first-class support...
Good solution even for large e-commerce businesses
Luigi’s Box search engine is an advanced tool that facilitates our clients in reaching their desired products. The surprising accuracy of matches, taking into account click-through and conversion rates, effectively boosts our sales...
Luigi’s Box is willing to go the extra mile
Luigi’s Box brought 28% increase in search conversion in just 2 weeks. The implementation was smooth, the language processing and search engine is superior, and the admin platform with built-in analytics is easy...
"It has proven to be an absolutely invaluable tool!"
It is extremely easy to use and has robust features to boost your e-commerce project. I especially like AI-powered search and personalized recommendations for our customers. In fact, thanks to Luigi's Box, we...
"Very good search engine and recommender."
Good search engine and recommender, can be tuned up by individual settings in the back office. It is very helpful, especially when you have very large product offer.
"Great product for customers. Very helpful for growing revenue."
Management system with many functions, dashboards and monthly summary in e-mail, great support (fast, good recommendations, communication, etc.), stable.
Shopping cart value increased dramatically
Recommender is a useful and inspirational resource for our customers to discover Powerlogy's products. How do we know that? Our average shopping cart value has been rising dramatically.
Conversion rate increased by 600%
We’ve been using Luigi’s Box since 2017. In addition to our search conversion rate increase by 600%, the service also enhanced our in-store customer service.
Taking extra effort to improve business results
Luigi’s Box massively streamlines shopping for our customers. Moreover, they developed several features for us that help manage products in our e-shop.
Luigi’s Box improves customer experience
The most significant contribution of Luigi’s Box to EXIsport is an improvement in customer experience. The quicker they find what they search for, and the more relevant the search query is, the higher...
Improved conversion rates and customer satisfaction
Luigi’s Box is a very progressive tool, which complements our existing analytical data. Its usage led not only to higher conversion rates for our e-shop but helped us keep high standards of customer...
Luigi’s Box was a real eye-opener for us
Luigi’s Box was a real eye-opener for us. E-shoppers often forget to care about customer experience and invest too many resources into advertising. Luigi's Box showed us what we could gain if we...
Team of professional specialists
Luigi’s Box is a guarantee of a professional approach. As the search specialists, they lead us to our goals much faster.
More than €100,000/year thanks to Luigi’s Box
Given our size, Luigi's Box brings us over €100,000 a year without much hard work for a price that was immediately returned multiple times.
What is Luigi's Box faceted search capable of
There's much more that our faceted search can do for your business. Take a look at what you can achieve if you choose Luigi's Box.
Show relevant filtering options
Luigi’s Box filtering options allow you to add and customize dynamic filtering options to your search results and customize their order and appearance. We also allow you to mix the options to use multiple filters for the same set of products if they match the criteria. The customization is quick and easy, and the filters work efficiently and won’t slow down the search experience.
Show personalized results
Our search engine is packed with features to ensure your visitors will have a great search experience, whether they are shopping from laptops or mobile devices. The autocomplete can show the right products before the visitors finish typing to speed up the process or suggest products to search for. The results are personalized based on customers’ previous interactions and preferences.
Understand typos, synonyms, and other languages
Luigi’s Box Search is able to recognize the intent of search terms thanks to machine learning and natural language processing techniques. It offers a wide range of features, including typo correction and tolerance, to ensure relevant results at all times. Luigi’s Box can process over 20+ languages, understand slang, synonyms, and various word forms, offer synonym suggestions, and much more.
Measure results and offer solutions
Search is just one product from our selection. Among other great stuff, we offer comprehensive analytics directly connected to each of our other products so that you can measure the performance of your search facets and a broad range of other important data. Analytics can help you optimize and personalize the search experience but also help you learn about opportunities and weaknesses.
Lemmatization
Help users get relevant results and avoid the risk of no-results searches by unifying specific keywords.
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Automated Synonyms Suggestions
Offer automatic synonyms suggestions generated based on users' frequent search queries.
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Typo Correction
Ensure the most accurate results by automatically correcting all typos in the search box.
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Rotating Words
Help customers while searching with rotating ideas for search queries shown in the search bar.
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Dynamic Search Filters
Show the most relevant results based on gathered data saving search time with in-built filters.
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Grammatical Forms
Use NLP modules for lemmatization to avoid unnecessary problems with grammatical forms.
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Match Quality Ranking
Improve your search by identifying keywords and adjusting them to suit users' preferences better.
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No Result Prevention
Prevent users from hitting "0 results" page and bring relevant results related to the original search.
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Novelty Preference
Give extra spotlight to new products in product search and increase your sales.
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Product Code Recognition
Help customers find desired products quickly with product codes and increase e-shop traffic and sales.
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Product Variants
Include different product variants in your search and give customers a more comprehensive selection.
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Word Decompounding
Improve search flexibility without the need for specific keywords. Works perfectly with longer word structures.
Learn moreGet to know your customers. Give every visitor a personalized, user-friendly product discovery experience to drive sales.
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30-day free trialFrequently asked questions
What is e-commerce faceted search?
Faceted search is an advanced search and filtering technique that allows users to refine and narrow down the number of returns based on the categories and limits they have set, saving time, improving experiences, and increasing sales.
Why is faceted search important for e-commerce websites?
Faceted search is important to ensure a smooth shopping experience for customers. When they perform a facet search, they will be able to see various categories to ensure relevant search and correct product selection without unnecessary steps. The navigation is easier even without strict search criteria, and visitors can get into the correct product listings faster. This can remove frustration and ensure higher conversion, thanks to a better search experience.
What is the difference between facets and filters?
Facets provide options for each product category, which allow users to determine the search criteria, while filters limit the results based on predetermined criteria.
What are dynamic facets?
Dynamic facets are a feature that shows only relevant facets for products in search results while hiding the irrelevant ones. The advantage is that visitors don’t have to browse through a redundant, often large number of facet options irrelevant to their search query.
