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Faceted search for e-commerce websites

Increase Customer Satisfaction With E‑commerce Faceted Search

Help your customers find the right products from the right categories thanks to the faceted search by Luigi's Box. Keep reading to find out how it works and how it can work to improve your conversions. 

Trusted by more than 3,000 online businesses

E-commerce faceted search

Fast, accurate, and personalized results

Faceted search is a state-of-the-art technology that can help website visitors find the most relevant results based on the entered query and narrow it down thanks to multiple relevant facet options.

For example, suppose your visitors search for “laptop”. In that case, the search will show multiple filter options such as “ultrabooks,” “MacBook,” or “Microsoft Surface” to help them narrow down the search and guide them to the exact product category they want to browse.

Customizable dynamic facets

Easier navigation with always-relevant filters

Luigi’s Box search will show only relevant, thematic filters that match the product type, so there will be no redundant filtering options to confuse your visitors.

The search facets are also customizable, which means that you can help visitors even further by adjusting the options and helping them narrow the search with the most relevant product categories. This feature is also useful for helping you guide your visitors to the categories you want to show first.

Search results merchandising

Better control over your search results

Product-specific filters are not the only thing that makes Luigi’s Box a great option for your e-commerce business.

You can also use our features to influence the shopping experience thanks to the ability to promote products with banners, boost products so they’ll be more likely to show up, or pin certain products to ensure they will show up first. These options are great for promoting novelties or seasonal products you want to get noticed by your visitors and ensure better sales.

Better user experience

Seamless shopping experience

The shopping experience is incredibly important. However, compared to faceted search, basic filters can’t guarantee this.

Thanks to their ability to specify and narrow down search results, you can make sure to provide a smoother search experience and help your customers shop without frustration. This can improve not only your conversions but also customer loyalty and happiness, which equals more return customers coming your way to buy from you again.

The importance of faceted navigation

Why your store needs faceted search

Faceted search is an immensely powerful feature that can help your website visitors remove unwanted results, and help them find exactly what they need in a matter of seconds. Take a look at what else it can do for your business.

Improves UI for better UX

The user interface of your site will look better and more usable, which guarantees a better customer experience during their shopping sessions.

Streamlines product discovery

Better search results equal higher chances of discovering the right type of products, streamlining the product discovery experience for your visitors.

Increases signups and sales

Better shopping experiences with relevant options increase the likelihood of your customers buying more and increasing your e-shop conversions. 

Customer Reviews

Learn how we helped countless businesses worldwide

Luigi’s Box is one of the top search & discovery solutions for a good reason. Look at our clients’ reviews and see how we helped them improve their business.

Enhanced e-commerce search

Luigi's Box seamlessly integrates with our e-commerce platform, providing diverse setting options. Proactive support helps us improve search functionality, driving higher conversion rates.

Ole Ohlen
Teamlead Product Owner, AKKU SYS

Great tool, easy to set-up and great results

Luigi's Box seamlessly integrated with our e-commerce site. It helped us boost the conversion rate with its user-friendly search engine. Typo correction feature is extremely helpful. Allows for high level of customization.

Fréderic Gomes
Co-founder, NostalGift

Simplified management and improved relevance

Luigi's Box improved our search and recommendations, offering more relevant results and simplifying feed management. We've seen notable improvements in our product offering and increased average basket size.

Julie Huet
Senior Manager Ecommerce, Medisafe.fr

Very good customer service

Luigi's Box has been our go-to for years, and they've never disappointed. Seamless functionality, top-notch customer service, and unbeatable value. Highly recommended!

Tomáš Balíček
CEO, Picasee

Higher revenue from the search on half the sessions

Luigi’s Box was easy to integrate. It visibly improved our search results and allowed us to constantly optimize them. Luigi’s Box specialists gave us first-class support from day one, it continued after testing.

Anna Muszyńska
E-Commerce Analyst, Gandalf

Good solution even for large e-commerce businesses

Luigi’s Box is an advanced tool that facilitates our clients in reaching their desired products. The accuracy of matches, considering click-through and conversion rates, effectively boosts our sales results.

Paweł Czarny
E-Commerce Product Owner, Komfort.pl

Luigi’s Box is willing to go the extra mile

Luigi’s Box increased search conversion by 28% in just two weeks. The implementation was smooth, the language processing and Search are superior, and the admin platform with built-in Analytics is easy to use.

Péter Molnár
Head of eCommerce

"It has proven to be an absolutely invaluable tool!"

It’s easy to use and has robust features. I especially like AI-powered search and personalized recommendations. Our average order increased by over 10%. I recommend Luigi's Box to anyone who sells online.

Tomáš O.
Co-founder & CMO
Full Review on G2

"Very good search engine and recommender."

Good search engine and recommender, can be tuned up by individual settings in the back office. It is very helpful, especially when you have very large product offer.

Petr M.
G2 verified user
Full Review on G2

"Great product for customers. Very helpful for growing revenue."

Management system with many functions, dashboards and monthly summary in e-mail, great support (fast, good recommendations, communication, etc.), stable.

Jozef F.
G2 verified user
Full Review on G2

Shopping cart value increased dramatically

Recommender is a useful and inspirational resource for our customers to discover Powerlogy's products. How do we know that? Our average shopping cart value has been rising dramatically.

Michal Dodok
Head of Marketing, Powerlogy

Building in-house search is like building another Google

It doesn’t make sense to develop our own search. Luigi’s Box's value is understanding and adapting to our needs. This level of understanding and responsiveness is absent in competitors offering similar solutions.

Martin Derňar
Chief Digital & eCommerce, Nay

Taking extra effort to improve business results

Luigi’s Box massively streamlines shopping for our customers. Moreover, they developed several features for us that help manage products in our e-shop.

Piotr Maciążka
Implementation Team Manager, Answear

Luigi’s Box improves customer experience

The most significant contribution of Luigi’s Box to EXIsport is improving customer experience. The quicker customers find what they search for, the higher the chance they will complete the purchase.

Juraj Giacko
Head of E-Commerce, EXIsport

Improved conversion rates and customer satisfaction

Luigi’s Box is a very progressive tool that complements our existing analytical data. Its usage led to higher conversion rates and helped us maintain high customer satisfaction standards.

Jana Karasová
Online Sales and Service Development Specialist, O2

Luigi’s Box was a real eye-opener for us

Luigi’s Box was an eye-opener for us. E-shops often forget about customer experience and invest too much in advertising. Luigi's Box showed us what we can gain when we care about search.

Soňa Fialková
CEO, SpokojenýPes

Team of professional specialists

Luigi’s Box is a guarantee of a professional approach. As the search specialists, they lead us to our goals much faster.

Tomáš Bzirský
Performance Marketing Manager, Košík

More than €100,000/year thanks to Luigi’s Box

Given our size, Luigi's Box brings us over €100,000 a year without much hard work for a price that was immediately returned multiple times.

Jakub Žilinčan
Chief Marketing Officer, Electronic-star
Capabilities of faceted search

What is Luigi's Box faceted search capable of

There's much more that our faceted search can do for your business. Take a look at what you can achieve if you choose Luigi's Box.  

Show relevant filtering options
Show relevant filtering options

Luigi’s Box filtering options allow you to add and customize dynamic filtering options to your search results and customize their order and appearance. We also allow you to mix the options to use multiple filters for the same set of products if they match the criteria. The customization is quick and easy, and the filters work efficiently and won’t slow down the search experience.

Show personalized results
Show personalized results

Our search engine is packed with features to ensure your visitors will have a great search experience, whether they are shopping from laptops or mobile devices. The autocomplete can show the right products before the visitors finish typing to speed up the process or suggest products to search for. The results are personalized based on customers’ previous interactions and preferences.

Understand typos, synonyms, and other languages
Understand typos, synonyms, and other languages

Luigi’s Box Search is able to recognize the intent of search terms thanks to machine learning and natural language processing techniques. It offers a wide range of features, including typo correction and tolerance, to ensure relevant results at all times. Luigi’s Box can process over 20+ languages, understand slang, synonyms, and various word forms, offer synonym suggestions, and much more.

Measure results and offer solutions
Measure results and offer solutions

Search is just one product from our selection. Among other great stuff, we offer comprehensive analytics directly connected to each of our other products so that you can measure the performance of your search facets and a broad range of other important data. Analytics can help you optimize and personalize the search experience but also help you learn about opportunities and weaknesses.

Feature set

Luigi's Box search features

Lemmatization""

Lemmatization

Help users get relevant results and avoid the risk of no-results searches by unifying specific keywords.

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Automated

Automated Synonyms Suggestions

Offer automatic synonyms suggestions generated based on users' frequent search queries.

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Typo

Typo Correction

Ensure the most accurate results by automatically correcting all typos in the search box.

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Rotating

Rotating Words

Help customers while searching with rotating ideas for search queries shown in the search bar.

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Dynamic

Dynamic Search Filters

Show the most relevant results based on gathered data saving search time with in-built filters.

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Grammatical

Grammatical Forms

Use NLP modules for lemmatization to avoid unnecessary problems with grammatical forms.

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Match

Match Quality Ranking

Improve your search by identifying keywords and adjusting them to suit users' preferences better.

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No

No Result Prevention

Prevent users from hitting "0 results" page and bring relevant results related to the original search.

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Novelty

Novelty Preference

Give extra spotlight to new products in product search and increase your sales.

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Product

Product Code Recognition

Help customers find desired products quickly with product codes and increase e-shop traffic and sales.

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Product

Product Variants

Include different product variants in your search and give customers a more comprehensive selection.

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Word

Word Decompounding

Improve search flexibility without the need for specific keywords. Works perfectly with longer word structures.

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Get to know your customers. Give every visitor a personalized, user-friendly product discovery experience to drive sales.

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FAQ

Frequently asked questions

What is e-commerce faceted search?

Faceted search is an advanced search and filtering technique that allows users to refine and narrow down the number of returns based on the categories and limits they have set, saving time, improving experiences, and increasing sales.

Why is faceted search important for e-commerce websites?

Faceted search is important to ensure a smooth shopping experience for customers. When they perform a facet search, they will be able to see various categories to ensure relevant search and correct product selection without unnecessary steps. The navigation is easier even without strict search criteria, and visitors can get into the correct product listings faster. This can remove frustration and ensure higher conversion, thanks to a better search experience.

What is the difference between facets and filters?

Facets provide options for each product category, which allow users to determine the search criteria, while filters limit the results based on predetermined criteria.

What are dynamic facets?

Dynamic facets are a feature that shows only relevant facets for products in search results while hiding the irrelevant ones. The advantage is that visitors don’t have to browse through a redundant, often large number of facet options irrelevant to their search query.