What is meant by Q-commerce?
Q-commerce is a faster and more secure e‑commerce business model, with on-demand delivery where customers can order and receive items in 10 to 30 minutes.
What is the difference between e‑commerce and Q-commerce?
The biggest difference between the two is the last-mile delivery approach to delivering goods. Unlike e‑commerce platforms that take several days to deliver items to the customer’s address, Q-commerce websites deliver goods in mere minutes.
In addition to same-day delivery, Q-commerce guarantees increased transactional security, operational scalability, and customer satisfaction. Since Q-commerce enterprises use conveniently positioned dark stores in prime locations, they can instantly deliver goods at lower prices.
What companies leverage Q-commerce?
Some of the leading names in the Q-commerce industry include Getir, Gopuff, Glovo, Delivery Hero, Gorillas, DoordDash, Deliveroo, Postmates, Instacard, Rappi, Grab, Gojek, and Meituan.
What is the future of Q-commerce?
The future looks very bright for Q-commerce. Business organizations can expect to see major improvements across the industry, such as:
- Inventory diversification – though Q-commerce mostly revolves around food delivery, the industry will soon expand to other categories of items.
- Streamlined inventory management and supply chain –the speed of delivery depends on inventory management and supply chain. Both will advance in the time to come.
- Unmatched shopping convenience – with more companies joining the growing Q-commerce market, online shoppers will get to enjoy the most personalized shopping experiences and unprecedented convenience.