How many customers use search? Find out in our e-book!

Coveo Alternative

Reach Customers in Multiple Languages and Integrate Effortlessly with Luigi’s Box

Coveo and Luigi’s Box are two powerful platforms for online stores to improve the search experience and customer satisfaction. But how do you decide which of these platforms suits you best? Here’s a detailed comparison for you.

Luigi's Box is a suitable Coveo alternative.

Luigi’s Box vs. Coveo comparison

Coveo is a powerful AI-powered platform with unique content personalization, which helps provide a great customer experience. However, there are more features that can take customer experience to even higher levels.

Luigi's Box Luigi's Box
Coveo Coveo
No-Code Self-Service Integration Easy self-integration without the need for your IT Team.
API Integration Seamless backend integration through API.
Advanced Language Support Top-notch processing of European languages, including CEE.
Synonyms Suggestions AI-powered synonyms suggestions for all Latin languages.
Recommender Personalized product recommendations.
Multiplatform Analytics Analytics is compatible with any search engine.
Pin to Position Assign the desired position to the product in the search results.
Offline A/B Test See the results before going live without any risks.
AI/Machine Learning AI/ML to personalize the shopping experience.
Voice Search Search for products without the need for typing.
Last update: 02/03/2023

Need help with the migration? Or do you want to see Luigi’s Box Search and Recommender demo?

  • tick 30-day free trial
  • tick No credit card required
  • tick Cancel anytime
Book a Demo Call

What makes Luigi's Box special?

Support team

No chatbots but kind people who are responsive, receptive to feedback, and always happy to help. 

Self-service integration

Option of an easy frontend integration. All you need to do is insert one line of code into GTM.

Intuitive interface

User-friendly administration with all the settings to streamline your e‑shop’s shopping experience.

All-in-one platform

Comprehensive dashboard with analytical data, always available to track maximum efficiency.

Looking for an alternative?

How to pick a Coveo alternative?

Coveo offers products to help companies manage their information assets across multiple channels. It would help to consider various factors when searching for a better service. We have selected four essential areas for choosing the top Coveo alternative.

Front-end integration

Front-end integration allows you to incorporate the search engine on the user-facing side of your website, mobile/web application, etc. This way, you don’t need an IT team to process the software implementation, as it can be done without coding.

A customized solution best suits large-scale businesses, offering significant control and flexibility. However, it makes more sense for small-to-mid-scale businesses to find a service that includes self-service front-end integration.

However, it’s still not enough. You should seek advanced search capabilities like incremental feed updates, super-fast instant searches, or AI-powered search suggestions. You must understand that an advanced search provider will increase your conversions and overall business goals. Whether it’s the number of some of the products inside the shopping cart from search or decreased bounce rate from your store, you are improving your results.

Advanced search results ranking

Did you know that 90% of customers only look at the first page of search results? That means search results ranking is vital when you look to raise revenue from search. If the best-performing products are not in the top positions in the search result, they will not sell as well as they could.

Another important aspect is search relevance. If you want to provide relevant content for every query put into the search, there must be an AI search engine that in real-time analyze the queries and provide results instantly. If the search service you consider lacks this, you should immediately look elsewhere.

Personalized search

It depends if you have a small local business needing essential services like business listings, local SEO campaigns, and improving search rankings. Or a big e‑commerce business needs additional features like recommenders, advanced search, customer service, and keyword tracking.

Personalization brings the search experience tailored specifically to each customer. Searching for the right things can be challenging enough. With a bit of personalization, the search can shorten the customer journey by producing more relevant search results, thus bringing your business higher revenue.


Integrations involve collecting and connecting logs, metrics, applications, infrastructure, cloud services, networks, and other workplace tools.

Good integrations infrastructure allows you to get the best out of processes you run more efficiently, allowing you to scale your systems quickly.

G2 Rating

E‑commerce search ratings

Have a look at the usability scores for G2’s E‑commerce search category.

Luigi’s Box
Meets Requirements
Meets Requirements Luigi’s Box
Responses: 107
Meets Requirements Coveo
Responses: 85
Ease of Use
Ease of Use Luigi’s Box
Responses: 108
Ease of Use Coveo
Responses: 89
Ease of Setup
Ease of Setup Luigi’s Box
Responses: 75
Ease of Setup Coveo
Responses: 43
Ease of Admin
Ease of Admin Luigi’s Box
Responses: 78
Ease of Admin Coveo
Responses: 44

Why is Luigi’s Box a suitable Coveo alternative

No-code integration

If you are a smaller e-commerce business and want to integrate search engines into your store, you should pick up Luigi’s Box. Our unique no-code front-end integration allows stores to place 1 line of code into your existing CMS and benefit from all our key features in minutes.

Advanced language support

What makes Luigi’s Box special are several key advanced features. One of them is refined language support. If you run a store in multiple languages, some from the CEE region, you might encounter problems with different vendors. Developed for the clients inside this region, Luigi’s Box returns relevant results in these languages.

Offline A/B tests

Luigi’s Box provides one nice little feature for its clients: offline synthetic testing or offline A/B testing. This allows businesses to test their changes in the offline mode, which prevents any losses caused by deploying the version with any errors.

Offline synthetic testing is a perfect starting point. First, you can check whether the old search results are better than the new ones. You can quickly spot this based on the complexity of the implemented changes. Then, once you feel the results for the tested queries are better, you can move on to the live A/B tests, where you can test the changes based on the actual customer’s data.


With Luigi’s Box, you can create a custom plan regardless of your website’s demands. You can get an estimated price by utilizing the plan calculator. The calculator considers your website’s average monthly views, services you want, and many more.

Nevertheless, we don’t consider pricing as an advantage but as a bonus. The quality website search pays for itself, and we strongly believe in our technology and the additional value we provide to your business. Whether running an e-commerce store or a complex website, Luigi’s Box returns one of the most relevant results for the most affordable pricing possible.


That's what our customers said

Shopping cart value increased dramatically

Recommender is a useful and inspirational resource for our customers to discover Powerlogy's products. How do we know that? Our average shopping cart value has been rising dramatically.

Michal Dodok
Head of Marketing, Powerlogy

Conversion rate increased by 600%

We’ve been using Luigi’s Box since 2017. In addition to our search conversion rate increase by 600%, the service also enhanced our in-store customer service.

Martin Derňar
Chief Omnichannel Officer, Nay

Taking extra effort to improve business results

Luigi’s Box massively streamlines shopping for our customers. Moreover, they developed several features for us that help manage products in our e-shop.

Piotr Maciążka
Implementation Team Manager, Answear

Luigi’s Box improves customer experience

The most significant contribution of Luigi’s Box to EXIsport is an improvement in customer experience. The quicker they find what they search for, and the more relevant the search query is, the higher...

Juraj Giacko
Head of E-Commerce, EXIsport

Improved conversion rates and customer satisfaction

Luigi’s Box is a very progressive tool, which complements our existing analytical data. Its usage led not only to higher conversion rates for our e-shop but helped us keep high standards of customer...

Jana Karasová
Online Sales and Service Development Specialist, O2

Luigi’s Box was a real eye-opener for us

Luigi’s Box was a real eye-opener for us. E-shoppers often forget to care about customer experience and invest too many resources into advertising. Luigi's Box showed us what we could gain if we...

Soňa Fialková
CEO, SpokojenýPes

More than €100,000/year thanks to Luigi’s Box

Given our size, Luigi's Box brings us over €100,000 a year without much hard work for a price that was immediately returned multiple times.

Jakub Žilinčan
Chief Marketing Officer, Electronic-star


Comprehensive analytics that identifies issues with search queries and helps find out how to optimize them.


Smart search with autocomplete helps visitors quickly find the products they are looking for. Able to cope with any search query.


Personalized boxes with product recommendations help raise the average order value and can be placed anywhere on the website.

Product Listing

Personalized product pages enhance the browsing experience, support your business goals, and increase revenue.

Get a free consultation call with one of our e-commerce experts. We’ll show you how Luigi’s Box will improve your online business.

Let's Talk

Frequently asked questions

What is Coveo?

Coveo is a search-relevance platform that provides search solutions for customers in various industries, such as e-commerce, complex websites, service-based companies, and workplace applications. This is done through Coveo’s multi-user, cloud-native platform, which brings enterprise content management, analytics, and personalization.

What are alternatives to Coveo?

Suitable alternatives to Coveo depend on your needs. There are many services worth checking, like Luigi’s Box, Swiftype, Algolia, or

What is pricing for Coveo?

Coveo is priced higher, starting from $600 per month compared to other services. Coveo uses a subscription-based model for pricing. They also offer a free trial.

What is the best alternative to Coveo?

Overall, Luigi’s Box seems to be a suitable Coveo alternative. It offers one of the best price-performance ratios among commercial search engines.