Personalized search

Personalized Search for Better Sales and Earnings

Switch to personalized search and provide a better shopping experience for your customers to improve your conversions, sales, and earnings to help your e-shop grow.

What is personalized search
Definition

What is personalized search

Personalized search customizes the search results for each website visitor based on a their individual preferences.

Thanks to this, the chances of making conversions and sales are increased, while the customer experience is significantly improved.

Functionality

Methods of personalization

Typically, there are two approaches to search personalization:

Modifying the queries to increase result relevancy

This approach involves rewriting or adjusting the user’s original search query to provide a more accurate set of results.

As an example, if a user searches for fitness info, the search engine will add search terms related to this topic.

Modifying the queries to increase result relevancy
Re-ranking results to ensure faster search

Re-ranking results to ensure faster search

The query remains unchanged, but the search engine uses a personalized algorithm to reorder the results and place the relevant ones first.

Factors that might influence this include the browsing history, click patterns, time spent on pages.

Origins

The origin of search personalization in e-commerce

The journey began in 1990s with the emergence of online stores like Amazon and eBay, offering basic search functions focused on keyword matching.

Beginning of personalization

Beginning of personalization

As these platforms evolved, they started utilizing user data for early forms of personalization, such as recommending products based on previous purchases. The game-changer came in the mid-2000s with the integration of advanced algorithms and machine learning, significantly enhancing the accuracy of personalized recommendations.

Further development

Further development

By the 2010s, the use of AI in e-commerce enabled real-time personalization and more dynamic user interactions. Amazon led the way in development and improvement. Today, e-commerce personalization spans the entire shopping experience, including targeted ads and emails, while also maintaining user privacy and data protection.

Industries

Who uses search personalization

Many types of businesses use search personalization to create a great shopping experience.
Take a look at the top industries that use personalized search.

E-commerce marketplaces

E-commerce marketplaces

The intelligent AI-powered search feature uses search intelligence to filter out irrelevant results for a better digital experience to shorten search times and improve user satisfaction without compromises.

Media and entertainment

Media and entertainment

Streaming sites like Netflix and Spotify leverage search personalization to show users different content based on their interests. Netflix uses customer viewing data, search history, rating data...

Food and beverage

Food and beverage

Smart merchandising features allow you to promote chosen products while maintaining search relevance. You can place banners in search, boost certain products so they show up higher, and more to improve your sales.

Social networks

Social networks

Our autocomplete feature cuts down search times. A visitor starts typing and autocomplete provides the most relevant matches. Sites with autocomplete can get a 6x higher conversion rate compared to those without.

Importance

Reasons why you should use personalized search

It all begins with a better customer experience and a better earning potential.

Reasons why you should use personalized search

Increased loyalty

The improved experience leads to higher loyalty, repeat purchases, more conversions, and higher earnings for your business. It’s simply a win-win for everyone.

Reasons why you should use personalized search

Higher conversions

Your customers can find desired products quicker, and discover new products of interest faster than ever before. This leads to an increase in conversions and sales.

Reasons why you should use personalized search

Improved data management

Personalized search comes with a customer data analytics platform that can help you make the right business decisions. Find your strengths and remove pain points.

Video

Personalization in search helped Notino improve their revenue

Personalization was a game changer for Notino. Discover more about their story.

Notino used personalized search to grow their revenue.
Perks

Main benefits of personalized search

Today, search personalization isn't just a nice feature; it's a must-have for e-commerce businesses, and here's why:

Main benefits of personalized search

Increase average cart value
Increase average cart value

The search algorithm shows customers relevant products that they might be interested in, which increases the likelihood of them buying more items from you. As a result, the average order value increases.

Improve the customer experience
Improve the customer experience

Personalized searches show precise and relevant results to every customer, helping them quickly find the content they want. Overall, the shopping experience for the user is improved and much more pleasant.

Gain better customer data
Gain better customer data

In-depth customer analysis is a huge part of personalization in e-commerce. That’s why you get access to deep data about customer behavior, such as clicks, conversions, impressions, and much more.

Grow your revenue
Grow your revenue

Personalized search is the go-to solution for better conversions and sales. With more personalized results and better spending, your business revenue can grow steadily without any problems.

Improve customer relationships
Improve customer relationships

Better search experience improves relationships and helps create loyalty. Customers will be more likely to return and become loyal customers instead of going to the competitor’s website.

Relationship index

G2’s E-Commerce Search Relationship Index

Discover the factors influencing product relationships. See the chart below for insights on ease of business, support quality, and recommendations from our customers.

  • Ease of Admin
  • Ease of Use
  • Meets Requirements
  • Other Factors
Luigi’s Box
  • Ease of Admin: 1.81
  • Ease of Use: 2.76
  • Meets Requirements: 2.82
  • Other Factors: 1.65
Ease of Admin: 1.81
Ease of Use: 2.76
Meets Requirements: 2.82
Other Factors: 1.65
:
9.04
Constructor
  • Ease of Admin: 1.8
  • Ease of Use: 2.98
  • Meets Requirements: 2.76
  • Other Factors: 1.09
Ease of Admin: 1.8
Ease of Use: 2.98
Meets Requirements: 2.76
Other Factors: 1.09
:
8.63
Searchspring
  • Ease of Admin: 1.53
  • Ease of Use: 2.34
  • Meets Requirements: 2.51
  • Other Factors: 0.88
Ease of Admin: 1.53
Ease of Use: 2.34
Meets Requirements: 2.51
Other Factors: 0.88
:
7.26
Algolia
  • Ease of Admin: 1.81
  • Ease of Use: 2.54
  • Meets Requirements: 2.65
  • Other Factors: 1.4
Ease of Admin: 1.81
Ease of Use: 2.54
Meets Requirements: 2.65
Other Factors: 1.4
:
8.4
Syte
  • Ease of Admin: 1.63
  • Ease of Use: 2.74
  • Meets Requirements: 2.77
  • Other Factors: 0.42
Ease of Admin: 1.63
Ease of Use: 2.74
Meets Requirements: 2.77
Other Factors: 0.42
:
7.56
Free trial

Try our personalized search for free today

Try Luigi’s Box with our free 30-day trial and experience the benefits of personalized search on your website.