What is the Synonyms management feature in Luigi’s Box?
Luigi’s Box is a smart system powered by our state-of-the-art artificial intelligence that can recognize synonyms and help your customers discover the right products, even if they use different terminology or prefer other expressions.
The system can smartly pick up these synonyms and create a connection so your online visitors will never miss what they’re looking for in your eCommerce store. All you have to do is provide which synonyms should the system recognize and use to improve the customer experience.
How can you use the Synonyms management feature?
Synonyms management is essential for improving the chances of making more sales. First of all, they can help your customers find the products they’re looking for by taking various synonyms into the consideration.
That way, they will have a lower chance of not finding an item or getting a search with zero results. Synonym management is also great for accommodating less commonly used or outdated product names that some customers might still use. Increase the satisfaction of your customers and bump up your sales by taking advantage of synonyms.
What are the benefits of the Synonyms management feature?
- Increased customer satisfaction
- Less unsuccessful searches and searches with zero results