Contextual search is a Luigi’s Box feature that allows search to show the most relevant results based on product categories and departments.
This feature selects the most accurate product results depending on which category the search was made in. When a website visitor clicks on the search bar with the intent to start a product search, the bar will suggest results only from the category the visitor picks. This feature applies only for top-level product categories, and even though it doesn’t work directly as a filter, your website visitors can still use it to find their desired products faster.
How can you use Contextual search (Search in verticals)
Contextual search is a great feature for helping website visitors increase their chances of finding the desired search results, making their shopping experience much smoother and faster. Once a customer enters a search keyword, it will be used for top-level categories or products, so any products that match will be shown.
If a customer searches within a specific category, they will find matching products from that selected category, while less relevant matches will be placed lower. Your customers can switch the context of their searches at any time, even if they are in your store’s different category or department.
What are the benefits of Contextual search (Search in verticals)?
- Recommends results based on product category
- Increases search accuracy
- Improves customer satisfaction
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