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We hope you had a great summer, and that you’ve already engaged with our new Luigi’s Box Shopping Assistant and the new Luigi’s Box Academy. Before we get to the regular updates, we would like to kindly ask you for your feedback on Luigi’s Box products and services.
We want to learn more about your experience and satisfaction with Luigi’s Box. If you want to participate, we would be grateful if you fill out this questionnaire.
Now back to the news. In this month’s newsletter, we’re bringing you a little bit of everything, a new update, information about upcoming webinars, and a highlight of one of our features.
So, let’s take a look.
Luigi’s Box Academy
For those of you who were busy relaxing and vacationing, we would like to highlight that we launched our Luigi’s Box Academy last month. Luigi’s Box Academy will help you improve your skills and knowledge in the topics of product discovery, and integrations and data. Make sure to visit and expand your knowledge.
Luigi’s Box Shopping Assistant Analytics is out now
We have been working on Luigi’s Box Shopping Assistant Analytics, and it’s a pleasure to announce that it’s out. From now on, you can start tracking and gathering important information and insights from all customers who interact with shopping assistants on your category pages. Track questions, answers, product CTRs and CVRs, and much more from the comfort of your Luigi’s Box application. Luigi’s Box Shopping Assistant Analytics is available under the Shopping Assistant tab in the Luigi’s Box app.
Easy text rewrites in Luigi’s Box Shopping Assistant
Our experts have improved the creation process of questions and answers. From now, you can improve your texts with one click by simply clicking on the option to “rewrite text” in the description field. The system will automatically suggest a better description for questions and answers, so you don’t have to ask a copywriter to do it for you.
Would you like to see how Luigi’s Box Shopping Assistant works in the real world? Take a look at our newest Muziker case study, and see how the company utilizes Luigi’s Box Shopping Assistant to help their customers choose the right products.
Feature highlight—Recommendations for email campaigns
We would like to give some special highlight to Luigi’s Box Recommender feature—Recommendations for email campaigns.
What is the Recommendations for email campaigns feature?
This feature allows you to send recommendations directly to your customers’ mail boxes, thanks to integrations with email marketing apps.
Why should you use it?
This feature is the right tool for engaging with your customers even when they’re not actively browsing your e-commerce site on a regular basis.
One of the best use cases is reminding customers who haven’t visited your website in a while. This will help you regain their favor, increase their engagement, and remind them of buying new products. In this scenario, it works best when you present recommendations for heavily discounted products or brand new products, as these are more likely to catch their attention.
However, you can always get creative and think of new, effective ways to utilize email recommendations to regain your customers and improve your conversions. If you don’t already use Recommendations for email campaigns, you’ll find out they’re quite easy to implement, and they work with any email marketing platform as long as it can import XML files.
Get some inspiration from one of our clients—Teta Drogerie. Read the case study linked here, and see how they utilize email recommendations to improve their business.
If you’re interested, check out the resources below.
That’s all we have for this month’s newsletter. Stay tuned for more updates about Luigi’s Box features, webinars, and academy.
