Best Lucidworks Competitors

Companies today receive massive volumes of digital data from individual visitors using their websites. Therefore, giving your potential buyers hyper-personalized experiences is essential since it increases the likelihood of a purchase and, better yet, a repeat customer. When done correctly and consistently, customer experience true delight, which leads to short-term enjoyment and long-term engagement.

Lucidworks is focused on customizing the discovery process for enterprise search to provide actionable insights about user intent and quickly deliver them to the appropriate interaction channels. Thanks to that, every company can make each stage of the search journey more enjoyable.

However, many enterprise search tools in the market offer a great variety of features that might serve as a great alternative to Lucidworks. This article guide discusses the six best Lucidworks alternatives to provide you with the wide range of solutions the search solution market offers.

What is Lucidworks used for?

Lucidworks makes data easily available to your employees and customers using sophisticated search and deep learning, allowing them to uncover real-time insights. This feature is necessary for websites that receive lots of traffic and have an extensive catalog of information, products, or services.

What is the price for implementing Lucidworks?

There are no defined prices at Lucidworks like a typical package-based service. Instead, it’s split into three sections (Commerce, Customer Service, and The Workplace). Therefore you must get a quote if you want to try Lucidworks.

Why do companies need advanced search?

A good search box is one of the essential factors in a website. Most websites receive hundreds, thousands, or even millions of goods, but if they’re hard to locate, customers won’t be able to find and buy what they want. Likewise, your clients will despise using your website if it doesn’t give them the desired results.

Advanced search is available for customers but also for the employees of the company. To improve customer service and staff satisfaction, it’s essential that you make it simple for your workers to browse through your organization’s knowledge base.

This enables your employees to assist individuals in finding the information they want from any location, in any format, within their company’s information sinks, such as databases, document management systems, paper, etc.

When do you need to implement site search?

A site search should be enabled if your website has a lot of material and consumers may require assistance navigating the site to obtain necessary information. Enterprise organizations and e‑commerce sites need a sophisticated search solution.

You might wonder, how much traffic should my website receive until I need a search solution? The short answer is that the amount of traffic does not matter. What matters is the information you have on your website that needs to be displayed on the landing page. A site search solution might not be required if only a handful of information is not shown. However, if the information not being displayed exceeds more than 50 or reaches the hundreds, a powerful search site solution is required.

What are the benefits of implementing an onsite search solution?

The most apparent advantage of adding an onsite search engine is that it will enhance conversion rates on your website since a search platform creates an atmosphere where buyers can view relevant content. In other words, each user visiting your website and using your search box will have a personalized, accurate search. This means they have personalized recommendations, autocomplete searches, and related searches.

Implementing an onsite search solution provides lots of benefits, but the most apparent ones are the following:

• Increased customer satisfaction/user experience/search experience – Customer satisfaction is critical since it indicates that your target market likes your actions. According to research, customer satisfaction is also linked to other positive metrics such as increased customer retention, higher lifetime value, and a better company reputation.
• Increased customer retention – Customer retention refers to your website’s capacity to keep customers returning for more. And one of the best ways to do so is to increase your customer’s enjoyment while using your onsite search.
• Improved search results – With an onsite search solution, searching for information will be much faster. This leads to an increase in the following two metrics:
  • Increased sales conversion – Easier search means it’s easier to purchase products. This means sales conversions will dramatically increase by implementing an onsite search solution.
  • Increased employee productivity – As mentioned before, an onsite search solution is for both the customer and your employees. Since they can now search for valuable information quicker, they can better serve customers with the help they need.

With these metrics increasing, your overall revenue as a company will also increase.

What are the key search features to look for?

Advanced product ranking

Correct product ranking is crucial for sales. What is not on the first page of search results is as if it did not even exist. Therefore not optimized product ranking leads to lost opportunities. Do not let your customers leave your website or e‑shop frustrated; learn more about the importance of product ranking in our e-book. Some of the data prove how important it is to rank the search results correctly: average click-through position, 90% of people only look at the first page of results, no-results search exit rate is the same as the search exit rate, etc.

Front-end integration

Front-end integration refers to integrating other front-end tools to help your website become visually appealing. This is a crucial feature to look for as a smaller shop since it’s likely that you are tight on budget or don’t have the front-end development capacity.

Personalization

Personalized search results aren’t solely dependent on standard ranking elements when it comes to your internal site search used by customers and business users (your employees). They also consider the search engine’s knowledge of the user, such as their location, language, search history, and device.

Personalized search results are more accurate and relevant to the user, helping them quickly locate the information they require. In addition, personalization features zones in on improving the user’s experience. Because the happier the customer is, the more likely they will convert their search into a sale, stay longer on the site, and bounce to another website.

No results prevention

On many e‑commerce websites, the search box is the first item a user interacts with. Users usually have a pretty good idea of what they are looking for, whether it’s a specific brand or product you have listed. However, there will come a time when the search query they’ve entered isn’t available.

Your search solution must avoid no results because it significantly decreases customer satisfaction and trust in your website’s search. And trust is the most critical thing your visitors need to have built with you.

Therefore, when looking for an onsite search solution, remember what no-results prevention looks like. Does it work with synonyms or typo corrections? Does it use other words similar to the search query? (shirt/jersey).

Best Lucidworks competitors

Luigi’s Box

In the fall of 2021, G2 named Luigi’s Box the No. 1 E‑commerce search software in Europe. It has also received prizes such as Best Analytics E‑commerce Germany and Search Industry awards. Among their key features are faceted search, voice search, search bar with autocomplete, typo tolerance and correction, as well as search statistics, product suggestions, and product listings.

Features

• Search far beyond full-text

The biggest differentiator in rating the search results for Luigi’s Box is the match quality and the full-text score. This is because Luigi’s Box emphasizes ranking results based on the full-text score and match quality, which considers how many people buy/click on a product or how seasonality affects its sales.

• Personalized search

Luigi’s Box also offers personalized search, which analyzes users’ intent and preferences based on their clicks on goods, categories, brands, or filters. As a result, the user will interact more, and the results will be more relevant products.

• Front-end integration

Adding the search tool is as simple as creating a Luigi’s Box account. All you need to do is add one code script to your website’s page header. This makes it incredibly simple for newcomers to start with Luigi’s Box since you don’t need to hire a developer for integration.

• Advanced language support

Compared to other solutions, Luigi’s Box has a much deeper understanding of CEE languages, allowing you to meet your objectives with a bigger audience. This is an excellent feature because not all search engines will cover CEE languages thoroughly.

Pricing

Another fantastic feature of Luigi’s Box is the option to design a custom plan based on the needs of your website. The plan calculator can provide you with an anticipated cost. The calculator considers your website’s average monthly visitors, the services you want, and many other factors.

Customer service

Over 2000 e‑commerce businesses rely on and use Luigi’s Box, and one of the reasons is that Luigi’s Box offers excellent customer care and a free trial of their services. If you’re interested in Luigi’s Box, you may get in touch with them instantly via email, phone, or customer service form.

SearchNode

SearchNode is a site search solution for medium-to-large e‑commerce companies looking to improve their search engine. They offer a fully automated AI search engine that removes all manual operations, freeing up your time to focus on other things.

It is a rapidly expanding Lithuanian IT firm. They provide a comprehensive search engine that integrates a powerful search engine with solution developers, clever algorithms, and artificial intelligence.

Features

• Relevant Matching

Relevant matching refers to returning results with the highest relevancy to the search query. Even if a search word exists across multiple categories, texts, or documents, relevant matching only shows the most relevant search results. SearchNode does advanced data processing by creating one-of-a-kind solutions that ensure client data is clean, consistent, and ready for meaningful search.

• Synonyms

Synonyms are user-defined rules and other matching tokens that allow words with similar meanings to appear in search results. For example, a user could write “lb” instead of “pounds” or “shirt” instead of “T-shirt,” but the search engine should know to return the same results because these two phrases mean the same thing. This reduces the number of searches that yield no results and the number of clients lost due to a poor search experience.

• Faceted Search

Faceted search is a strategy that combines classic search techniques with a faceted navigation system, allowing users to restrict search results by applying numerous filters based on the items’ faceted classification. In other words, the faceted search considers the filters the user sets, leading to a better-personalized search.

• Typo Tolerance

Typo tolerance enables users to make mistakes while still finding the needed records. This is accomplished by matching terms with similar spellings.

Tolerating typos is critical in today’s search experience for two reasons. Firstly, typos are unavoidable on mobile devices. Second, while products and services are becoming more complicated, different words might be used in different places, which means not everyone will be typing the same words for the same result.

Pricing

SearchNode does not offer fixed plans, and its website does not show pricing. However, you can request a demo or a free site search audit and analysis to determine the success of your current site search.

Customer service

SearchNode can be reached via email, listed on their contact page. You can also contact them through their local business lines in Lithuania and the United States. This elevates SearchNode’s customer service above the competition.

AddSearch

Another AI‑powered search engine is AddSearch. AddSearch enables you to request a demo or even a free trial of their service. In addition, they offer complete implementation assistance and a speedy setup for any platform using their AddSearch crawler or API.

Features

• Advanced Search Analytics

When researching the best features of AddSearch, their advanced search analytics has been the one that’s been mentioned the most. And in combination with their easy integration process, you can combine AddSearch’s advanced search analytics with the easy integration for Google Analytics.

• Natural Language

AddSearch deciphers the meaning and context of search questions in the context in which they are asked using natural language processing (NLP). This is particularly useful for websites with a large amount of information that requires concrete and extensive query analysis.

• Integrations

Integration is a big part of any tech service, and AddSearch has done an outstanding job focusing on integrations. Notably, they’ve put a big emphasis on the ease of use and setup of these integrations. This makes it perfect for beginners or newcomers to technologies like a search box.

• Comprehensive Monthly Reports

AddSearch delivers detailed monthly reports to its customers, allowing them to better understand all the different metrics of their website search.

Pricing

AddSearch has a wide variety of options, depending on your company’s needs. For $29 per month, the Essentials package offers 1,000 documents and 50,000 monthly searches. The Professional package costs $99 monthly and gives you access to 100,000 search queries and 10,000 documents. Finally, the Premium package is the most expensive, costing $499 per month and including 25,000 documents and 500,000 monthly search queries.

If these plans don’t fit your needs, you can request an Enterprise-level plan with bespoke documents and search query numbers by calling. Expect a premium price tag at this level, though.

Customer service

AddSearch provides amazing customer service. They promise to contact you within one business day if you fill out their support form, and you can also message them via the AddSearch chatbot on their website. If that isn’t enough, they also offer seminars and blogs with helpful site search tactics and insights.

Clerk.io

Clerk.io automates personalization and search relevance across the customer’s search experience to increase sales via search, product recommendations, email, social media, and ads.

Features

• Quick Results

Clerk.io has strong AI capabilities, learning from clients’ preferences and habits in real-time. With Clerk.io’s comprehensive tech stack, you’re guaranteed to achieve immediate results.

• Run-on multiple sites!

With Clerk.io, you can run several websites for free. It is advantageous to anyone who manages many websites because it is simple to set up and use!

• Design Personalization

Clerk.io results may be adjusted to match your website’s theme, improving the digital experience and boosting search conversion.

• Easy to Start

Every business is distinct regarding the industry, size, and other factors. As a result, it necessitates the creation of specific programs. Depending on your needs and business model, Clerk.io offers a personalized onboarding search experience. This is ideal for any company that wants to start but doesn’t know where to begin.

Pricing

With Clerk.io, you have a plan based on your business size, starting from €79.00/mo.

Customer service

Clerk.io can assist you with anything from onboarding to quick tips and strategic advice on your website through 1-on-1 chats, webinars, email, live chat, manuals, or our large help center.

Yext

Yext is a cloud-based site search engine that enables you to leverage various brand management tools to help your customers find what they’re searching for. They are trusted by thousands of well-known companies all around the world. The companies collaborating with Yext are Samsung, Subway, Lego, Verizon, and Campbell’s. For the past few years, they’ve also won the G2 prize.

Features

• Excellent AI Search

AI search is built on a knowledge graph, centralizing your company’s most important data so you can deliver direct answers across all platforms where customers or employees seek information, such as your brand website, customer service channels, and intranet. A variety of algorithms powers the AI search. AI search employs three algorithms to analyze your Knowledge Graph and pull from unstructured data to respond to inquiries with the most relevant snippets (compared to one for a traditional keyword search)

• Listing Management

Listing management is critical for e‑commerce websites in particular. A good listing manager gives the consumer a nice search and discovery experience, encouraging them to stay on the site and return for more. Yext provides a powerful listing management tool that may help you accomplish just that.

• Natural Language Processing Support (NLP)

Yext deciphers the meaning and context of search requests in the context in which they are asked using natural language processing (NLP). This is particularly beneficial for websites with a large amount of information that requires concrete and extensive query analysis.

• Synonyms

Synonyms are rules and other matching tokens the user provides that allow words with similar meanings to appear in search results. For example, a user may type “fridge” instead of “refrigerator” or “shirt” instead of “T-shirt,” but the search engine should know to return the same results because the two terms are synonymous. A similar feature has already been mentioned in previous search solutions. However, it should still be mentioned because after research, when customers rate user experience, their Synonyms feature has been mentioned among the top 3 features.

Pricing

Yext price plans are billed on an annual basis. The Emerging Starter Package costs $199 per year or $4 per week. The Essential Plus Package costs $449 per year and $9 weekly. The annual cost of the Complete Standard Package is $499, or $10 per week. Finally, they have a Premium Advanced Package that costs $19 per week with a $999 annual price. These rates, however, may change depending on whether or not you utilize any of Yext’s other services.

Customer service

The contact sales page on Yext’s website may be used to contact customer support. You may also contact them through their social media accounts or by phoning their New York phone number. They also include several papers, blogs, customer stories, webinars, events, and suggestions to help you with small issues.

Algolia

Algolia is a search API for developers that wish to give mobile and desktop users quick and reliable search results. Algolia uses artificial intelligence (AI) to help customers find the things or information they need quickly and easily.

Features

• Natural Language Support (NLP)

Algolia’s multilingual engine supports alphabetic and symbol-based languages such as Chinese, Japanese, or Korean. Given all the little and substantial differences across languages, such as the use of symbols from different alphabets, as in Japanese, or many forms of the same stem, as in German, this is no easy undertaking. Consequently, your website will be able to handle the subtleties of these languages.

• Excellent Typo Tolerance

Typos frequently occur, especially on mobile phones, where it’s almost impossible not to make a typo. This means that a proper search tool must be tolerant of mistakes. Algolia does this by directing clients to appropriate results based on their search.

• Easy to setup Integrations

Integrations are an essential part of a search solution, and Algolia’s integration options provide a wide range of flexibility and customization for developers and website owners. Algolia offers several integration options for their search. Depending on the platform you run your e‑shop or website, you can use Algolia as a plugin for Shopify, WordPress, Magento, etc., or use API or data synchronization.

Pricing

Algolia offers usage-based pricing with three pricing modules: the standard pricing starts at $1 per 1000 search requests monthly. Their Search Premium plan starts at $1.50 per 1000 search requests monthly. And finally, Algolia Recommend service from $0.60 per 1000 recommended monthly requests.

Customer service

To contact Algolia’s support team, fill out a form on their website or visit their rich FAQ section.

Conclusion

A good site search solution can surely help your business succeed. Nobody wants to waste time looking for a single service that may or may not function. And, if the site has a reliable search tool, visitors should be able to quickly and easily find what they’re looking for while also being able to look at other relevant results.

Some search software is better suited to large corporations, while others are better suited to small firms. Some just provide a single service, while others offer a range of tools to help your business flourish. We hope this article has given you a better grasp of the industry and aided you in your quest for the finest intelligent search solution for your company.

Frequently asked questions