Best SearchBlox Competitors

Adding a search box tool to your e‑commerce website might not seem like something you should think a lot about. It’s just a simple search box, right? Well, not exactly. Of course, you could add a regular keyword search engine to your store, but when it comes to letting your website users quickly find the product they want to buy, those are not exactly helpful.

So rather than getting a simple search engine, companies are using modern search platforms dedicated to e‑commerce. Just look at how many sophisticated options they have – voice search, AI‑powered product recommendations, localization, autocomplete, and far more.

SearchBlox is one of the platforms you can choose for your new search engine, but there are also a few other options you might want to consider as one of your enterprise search solutions for better digital experiences. First, look at how SearchBlox works and what other search platforms can offer.

What is SearchBlox used for?

As the name suggests, providing a fast and smooth way to search a company’s website (e‑commerce product search or standard website search) is one of their main focus points. The platform uses several features to make the search box as intuitive for the users as possible – like cross-domain search, correcting typos in the search queries, and showing relevant suggestions and filters.

But it’s equally powerful as an analytics platform. As the platform can process and analyze data from multiple sources via text analytics, it can provide plenty of insight to business owners, helping them learn more about their users and take advantage of relevant trends and themes that appear regularly in the data.

How does SearchBlox work?

SearchBlox consists of multiple products that are all based on open-source technologies. From the internal search for enterprises to AI‑powered search chatbot, smart suggest feature, to e‑commerce search – as they call it, SearchBlox Enterprise search is the Swiss army knife.

Their search engine also offers several features – powerful voice search capabilities, search suggestions, auto-correct, custom facets, and even OCR (Optical Character Recognition) capabilities for enterprise search.

Why do companies need advanced search?

Why would you need all those features in the search engine? Simply – to make your search box users’ online experiences much better.

According to Forrester, 43% of site visitors go immediately to the search box. And this is something you should be interested in as, on average, search box users are 7-10 times more likely to convert than regular webpage visitors. Even better, relevant search influences 39% of purchasers.

That’s why no matter if you’re one of the largest retailers, medium-sized retailers, another type of international business, or even enterprise businesses to rule the world – you need a variety of parameters and actionable insights to provide answers to customer questions to boost user satisfaction.

The thing is, you’ll only see those benefits if your website users can find the product they are looking for with as little effort as possible.

Unfortunately, a regular search engine just won’t cut it – you need an advanced search platform. To name just one difference, it will make – a perfect site search solution that will collect valuable data about what your visitors want and how they interact with your site. Having this information, you could, for example, create super-personalized newsletters that will give your customers offers they can’t refuse. Or simply show them relevant product recommendations encouraging them to look at and purchase the product.

When do you need to implement site search?

When working on a new website, adding a search box is one of the companies’ most obvious points on their checklist. But in most cases, they just go for the simple search box. If you are just starting with your store and have only a handful of products inside it, you might not need a fully-featured search engine platform right now, as your products can still be found quite easily.

But the more products you sell, the harder it is for the website visitors to find the one they want to buy.
What happens if they can’t find it? Well, in most cases, they will think you don’t have the product and will go to another store. However, if they have any problems with using it (say, trying to use the search engine on their mobile takes far too much time), they won’t think twice about leaving.

The good news (for you) is that plenty of e‑commerce websites (precisely 72%) lag when it comes to fulfilling their customer’s site search expectations. So by replacing your current search engine with one that can give personalized and relevant results and recommendations to your customers, plus allows them to search the way they find it convenient, you could almost immediately boost your chances to encourage users to stay on your site.

For example, personalized shopping cart product recommendations influence 92% of customers to purchase. As each website visitor is shown search results depending on what they previously looked for and the context of their smarter search, they get far more relevant results and can find the product they are looking for far faster. And result? Your users are happier with their search experience (and more likely to return), while you have far higher sales.

What are the benefits of implementing an onsite search solution?

Replacing your traditional search engine with a more robust search platform is essential if you want your store to leverage digital transformation. But enhancing the user experience on your store is just one of the many benefits of getting an onsite search solution:

• Personalized recommendations, faceted search, auto suggestions, and typo tolerance features make it far less frustrating for users to find a given product, even if they don’t exactly know what they are looking for. If you make it easy for your visitors to see what they want in the fewest clicks, they are more likely to stay on your website and return to your page. This leads to improved retention rates and fantastic customer experiences.
• The inside analytic features will help you better understand your customer base and what products & services they are searching for most often. But it can also tell you where your page is lacking. For example, if you get plenty of search queries for shipping options, put the Shipping and Delivery page somewhere your website visitors can easily find it.
• Modern search platforms can be customized to match your brand or product, for example, via designing custom facets and filters related to your products or providing custom search applications.
• Onsite search can also be handy for content strategy – for example, you could spot new keywords regularly used in Google search queries or search topics you could use as your unique content sources.
• The data you can get from the search results will help you to create relevant content and optimize your whole enterprise content platform. Also, fine-tuning your online content solutions can turn will significantly boost your SEO rank for the entire search journey.

What are the key search features to look for?

Investing in a good search engine platform for your store could be one of the best investments you will ever make. What if the Searchhblox fee is too high for you to manage, and you’d instead look for an alternative? Then, you should pay particular attention to a few features your new search platform should have.

Full-text search

Full-text search refers to the ability of the search engine to match each word in the query with entries in the database and then show results that have all given words or at least one – that’s the typical way search engines work.

But modern search engine platforms have a few extra features that make this way of searching far more convenient for the users. These days, however, most search engines are equipped with a few additional features that make this way of searching more suitable for their users. One of them is Search relevance, which ensures that the user sees that the most fitting results for their query are at the top.

Using faceted search, meanwhile, allows the search engine users to choose one or several attributes the product they are looking for should have ( like size, color, material, battery capacity, or so) and tailor their search results to match the attributes. Finally, using the Instant search feature might also be something that store browsers (and owners) find incredibly useful. The feature attempts to predict what the user is looking for based on the keystroke and shows relevant search results to the users right after they start typing in the product name or question they have – without having to go to another website to see the results.

Using those features, users can more easily find exactly what they’re looking for in a database containing hundreds or thousands of products without having to scroll through multiple pages.

Front-end integration

Many of the available search engine platforms are pretty complicated to set up and unless you have an IT team that can install, configure, and integrates the search platform, you might have to pay extra to connect the new search engine to your website.

To save you time, it might be better to look for a platform that has a self-integration feature through which you can connect the search browser to your store yourself. If you need to set up the search browser in a specific way or want additional features, you would probably be better off going for a custom front-end integration.

Personalization & synonyms

The latest search platforms are really good at recognizing synonyms and misspelled words. So whether the customer accidentally typed “Nice” instead of “Nike” or forgot where the A in “Huawei” should be, a search engine with included autosuggestion and typo correction can still understand what the user wanted and guide them to the correct item.

Understanding synonyms also helps the search engine match the right product to what the search user asked for – and show them all relevant results at once. For example, if a customer typed in “Pasta” in the search box, a typical search engine would simply show only the results with the word “Pasta” in it. But an intelligent search engine will also know that there are multiple names for different types of pasta – and include those in the search results.

Smart search engines can look up what the website user browsed or bought previously and then show them recommendations matching the user’s browser history – for example, offering cosmetics from the product line you bought a face cream from that are now discounted.

Integrations

You likely use several tools and apps to manage your store and website. If the search platform you picked did not work with them, it would be a hassle, wouldn’t it? So checking beforehand with what applications and tools the search engine can be integrated with (and can you eventually ask for custom ones) can save you a lot of time in the long run.

Best SearchBlox competitors

If you go to G2 or Capterra to look for SearchBlox search server alternatives, then you surely noticed just how many companies offer their own search server – G2 has 49 apps in their database. Which one is better? To help you understand what options you have and what features you can find, we picked 10 tools available on the market and compared them when it comes to features and pricing.

Luigi’s Box

No 1 E‑commerce search software in Europe by G2 in the fall of 2021.

Features

• An intuitive search and autocomplete tool

This tool is amazing for improving customer experience and making searching faster.

• Voice search support

Busy users won’t have to type queries manually.

• Faceted filtering features

Faceted filtering is an excellent feature if you want to narrow down search results and provide more relevant ones.

• Complex multiplatform analysis

The analysis helps you to improve the page’s usability, learn more about your customers, and fix possible issues.

• Support in various languages, including not-that-common CEE

By providing that kind of support, you are sure that everyone has equal access to your product.

Pricing

Luigi Box platform works as a custom plan, tailored to each company individually based on the number of products in their catalog, the average number of monthly views, and the services the company wants to add. You can request a quote from us using our built-in plan calculator.

Customer service

You may find even a single review helpful for your final decision – many of which describe the level of customer support provided.

One of a kind, with multichannel support across email, phone, or customer form.

Swiftype

It is a provider of enterprise search that you can use on your website to make it easier for people to find what they are looking for by providing relevant custom content.

• Search customization features

This way, you can tailor popular searches to fit the needs of individual customers.

• Secure cloud infrastructure

It’s a safe way to store your data.

• Autocomplete

For faster and more convenient product search.

• No coding is required while integrating with your website

Designed to integrate with your e‑commerce shop easily.

Pricing

Swiftype has three pricing plans – a Standard one for $79, a Pro for $199, and a custom one priced individually. You can look for yearly renewal options too.

Customer service

You can contact Swiftype customer support via the e-mail address.

Klevu

Your customers can find what they need quickly and easily with Klevu’s fast, accurate, and relevant search results.

Features

• NLP for text and voice search

With NLP, visitors can search faster and more conveniently.

• Autocomplete

It makes finding what visitors are looking for faster and easier.

• Major platforms integrations

For example, it integrates with PrestaShop, Shopify, or Magento.

• AI‑powered search bar

It can quickly and easily find needed products or information.

Pricing

Klevu doesn’t have pricing directly on their page; it’s only available via contacting the sales team. Capterra, though, gives $499.00 per user per month as the starting price.

Customer service

There’s a regular Contact us form (requires an email address and phone number)

FACT-Finder

It delivers an onsite search engine that combines search navigation, merchandising, and analytics.

Features

• AI‑powered analytics

This feature helps make search results aligned with your business goals.

• Multi-word search queries

Finding relevant results is easier with this feature.

• Multiple language support

It enables most visitors to use their native language on your website.

• Filtering system

FACT-Finder’s filtering system helps buyers to find what they need exactly.

Pricing

Like Luigi, Fact-Finder has only a custom plan. To learn how much their subscription would cost, you need to fill out a form on their website and wait for a contact from the sales team.

Customer service

There’s a standard contact form (only email address required). However, customers can only contact the Customer Service Desk during regular working hours.

AddSearch

Using this search solution, customers can find anything on your website.

Features

• Advertising over various social media platforms

AddSearch advertises for companies such as Google, Bing, or Facebook.

• SEO features

These are used for increasing site traffic.

• Reporting module

Monthly reports from AddSearch are beneficial for making data-driven decisions.

• Decent analytics

You can gain insights about your site’s users from the analytics.

Pricing

On the AddSearch page, you can find four pricing plans: Essentials which costs $29 a month. Professional for $99, Premium for $499, and a custom enterprise plan.

Customer service

They promise to contact you within one working day after filling out the support form. AddSearch offers a chatbot for reaching out as well.

Clerk.io

It is software for e‑commerce personalization that provides accurate and relevant results quickly and easily.

Features

• Reports and analytics on customers’ data

Thanks to reports, you can gain insights into buyers’ choices.

• Integrations with major platforms

For example, it integrates with WooCommerce, Shopware, or Shopify.

• Product recommendations

Helpful in finding new products your customers may not know about and meeting buyers’ needs.

• A/B testing

Tests allow you to check out different configurations and choose the best one for your customers.

Pricing

Clerk.io’s pricing is based on the number of monthly searches you have – you can pick your monthly volume from the drop-down menu on their pricing page. Below 1000 searches a month, the app is free to use, but the next 5000 monthly searches plan costs $99. The price grows from this point.

Customer service

You can reach Clerk’s support out for help using the Support Chat or write them an email or make a call. Unfortunately, compared to competitors, there’s no contact form.

Yext

Yext is an efficient search engine for businesses thanks to its AI‑powered solutions.

Features

• Al search

It helps determine how relevant the search is to a user’s query.

• NLP support (Natural Language Processing)

The feature makes it easier to analyze and interpret the text.

• Real-time updates

They improve decision-making and action-taking capabilities.

• Faceted management

It facilitates organization.

Pricing

Yext’s price varies depending on the package type, business size, and features required, so asking for a quote or demo is the only way to learn more.

Customer service

You can find a contact sales page on Yext’s search appliance website or call their local New York number.

Algolia

Algolia is an online search engine for e‑commerce that finds results on your site.

Features

• Voice search

Visitors can search for products without typing.

• Recommender

It’s a valuable feature for providing personalized product recommendations.

• Synonyms suggestions

It works for better searches per minute.

• Pin to position

With this feature, you can assign the desired position to the product.

Pricing

Compared to other mentioned platforms, Algolia uses a “Pay as you go” model. The standard pricing is $1.00 per 1,000 Search requests and 1,000 Records a month, while a Premium plan costs $1.50 per 1,000 Search requests and 1,000 records a month.

Customer service

You can find a standard contact form on the site, but it’s pretty lengthy for commercial search products.

Search.io

Search.io is a cloud search service for websites and e‑commerce.

Features

• Integrates with major platforms

Integrates with platforms like Shopify, Drupal, or Webflow.

• Machine learning optimization

This feature is used to improve the accuracy of predictions but is available in Business and Business+ plans.

• Analytics

Get valuable business insights for future improvement.

• Pipeline customization

It is possible to modify searches to fit your needs (in this case, a bit challenging for non-technical people).

Pricing

Search.io has the most significant number of flat-fee pricing plans out of the compared platforms, with four ($19/mo, $99/mo, $399/mo, and $999/mo). They also have an enterprise plan that uses a usage-based model rather than a flat monthly price.

Customer service

To reach out for help, you can fill in a short contact form providing an e-mail address. Unfortunately, the form is hidden on the page.

Coveo

Thanks to Coveo enterprise search software, it’s easier for web visitors to find what they are looking for on a website.

Features

• Cross-platform compatibility

It is used for enhancing your searches.

• Integrates with many platforms

Coveo supports integration with, for example, Salesforce, Zendesk, or Adobe.

• Reports and analytics available

With this feature, getting an understanding of visitor behavior is more effortless.

• Faceted search

Faceted search functionality is a way to customize your visitors’ search results.

Pricing

Coveo has only two flat-fee prices, and their subscription plans start high, from $600/month. The other available plan is $1,320/month for Pro.

Customer service

You can talk to Coveo experts previously by filling in a standard contact form.

Conclusion

As you can see, there are many SearchBlox competitors you may want to keep an eye on. Some will meet even the most complex needs, while others may be more suitable for small businesses. No matter what you choose, ensure you take all the steps to make an informed decision.

With that in mind, we invite you to try our product and see how it can benefit your business. Visit our website today to learn more!

Frequently asked questions