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Intelligent Search

Meet Luigi's Box: The Ultimate Intelligent Search Solution

Intelligent search technology is different from standard search because it utilizes machine learning models and neural networks to perform a semantic search. This type of search is able to understand the intent behind the search requests and provide intelligent answers and results with valuable insights.

Explanation

What is an intelligent search?

Intelligent search technology is powered by artificial intelligence employed by search engines to deliver the most relevant results based on their search intent.

Also called AI-powered search or cognitive search, the intelligent search engine investigates searchers’ true intent and crawls over information databases to retrieve more valuable results—compared to traditional search.

Key differences

How is intelligent search different from standard search?

A standard search provides limited results inspired directly by the search terms.

On the other hand, intelligent AI-powered search shows a human-like understanding of search queries and delivers accurate and more relevant results, which leads to a much better user experience.

What can it do?

Intelligent search features

Advanced filtering

Our intelligent AI-powered search feature searches through product databases and filters out irrelevant results for a better digital experience to shorten search times and improve user satisfaction.

Customized experience

The intelligent search offers a personalized experience thanks to deep learning. This increases conversions and retained customers, especially when compared to traditional search engines.

Voice search

Our search bar allows customers to find products with Voice Search. Mispronunciations are auto-corrected, and the search offers relevant suggestions to ensure an accurate search.

Auto-suggestion

Our auto-suggest feature cuts down search times. A visitor types a keyword, and auto-suggest provides a list of products. Webs with autocomplete can get a 6x higher conversion rate.

G2 Reports

Gain momentum with us!

The Momentum scores for E‑Commerce Search display each product’s Momentum score on the vertical axis and Satisfaction score on the horizontal axis, based on G2’s algorithms. Products within the shaded area have a top 25% Momentum Grid® score.

Relationship Index

G2’s E-Commerce Search Relationship Index

Discover the factors influencing product relationships. See the chart below for insights on ease of business, support quality, and recommendations from our customers.

Company
  • Ease of Business
  • Likely to Recommend
  • Quality of Support
  • Other Factors
Score
Luigi’s Box
  • Ease of Business: 3.34
  • Likely to Recommend: 1.43
  • Quality of Support: 3.37
  • Other Factors: 1.69
Ease of Business: 3.34
Likely to Recommend: 1.43
Quality of Support: 3.37
Other Factors: 1.69
Score:
9.83
Constructor
  • Ease of Business: 3.43
  • Likely to Recommend: 1.43
  • Quality of Support: 3.41
  • Other Factors: 1.3
Ease of Business: 3.43
Likely to Recommend: 1.43
Quality of Support: 3.41
Other Factors: 1.3
Score:
9.57
Searchspring
  • Ease of Business: 3.29
  • Likely to Recommend: 1.36
  • Quality of Support: 3.28
  • Other Factors: 1.54
Ease of Business: 3.29
Likely to Recommend: 1.36
Quality of Support: 3.28
Other Factors: 1.54
Score:
9.47
Algolia
  • Ease of Business: 3.25
  • Likely to Recommend: 1.3
  • Quality of Support: 3.15
  • Other Factors: 1.54
Ease of Business: 3.25
Likely to Recommend: 1.3
Quality of Support: 3.15
Other Factors: 1.54
Score:
9.24
Syte
  • Ease of Business: 3.38
  • Likely to Recommend: 1.41
  • Quality of Support: 3.46
  • Other Factors: 0.81
Ease of Business: 3.38
Likely to Recommend: 1.41
Quality of Support: 3.46
Other Factors: 0.81
Score:
9.06
Benefits

Why intelligent search matters in e‑commerce

Discover what kind of benefits intelligent search brings to e-commerce and why it's an important tool for most websites that rely on search.

Faster search
Faster search

The less time visitors spend searching out a product from your store, the higher the customer satisfaction. The precise search helps customers find exactly what they came for in a split second.

Higher conversion
Higher conversion

Visitors usually come with a specific product in mind. The earlier they find it, the higher your chances of closing a sale. If potential buyers struggle to find relevant products, they’ll move to your competitor.

Customer retention
Customer retention

A smooth, customized search experience aids customer retention. A visitor who has fast and seamless navigation on your site will not only be encouraged to buy, but they’ll most likely return.

Informs your business decisions
Informs your business decisions

Luigi’s Box helps you make critical business decisions. It reveals ineffective searches, top/low selling products, search location, and search device used.

Trusted by more than 3,000 online businesses

Find out how your customers search for the content they want and leverage this valuable data to achieve your business goals.
Purpose

How intelligent search works

Filters content

The AI‑powered search machine crawls over a bulky database of information to deliver the most relevant search result. To avoid a long queue of irrelevant search results, this search application uses advanced filters to streamline the result, offering the most useful data.

Analyzes document structure

The intelligent search process employs document scanning to analyze the form of a document and its structure. It groups information, based on their formats, into different categories: finance, legal, videos, and presentations. This advanced technology employs natural language query understanding to home in on the searcher’s intent.

Natural language processing

Natural Language Processing (NLP) refers to a computer’s ability to interpret human language. The search uses this technology to understand visitors’ keyword search logic and find relevant content from a digital content database. The AI search feature interprets commands imputed in the search box and gives more accurate answers and results.

Uses machine learning

Machine Learning matches historical searches and presents keywords to predict user intent. A visitor searches for ‘green socks’ and begins a new search for ‘socks for men.’ The AI-inspired machine learning would suggest results that link both keywords. For instance, ‘green socks for men,’ ‘customized green socks for men. ‘The machine continues to ‘learn’ and update its knowledge of the searcher’s intent.

Case studies

Take a look at how we helped our clients

Read short stories from our case studies and learn what issues Luigi’s Box helped address.

28% conversion increase for Diego

Luigi’s Box addressed two main challenges for Diego: enhancing their search engine to handle language complexities like typos and grammatical forms and personalizing search results to match customer preferences.

The solutions provided by Luigi’s Box led to a 5.4% increase in search usage, a 28% increase in the number of conversions, and a 22% increase in the overall conversion rate. These results were achieved through improved language processing and AI-driven personalized search experiences, visible within just two weeks of implementation.

Pro Tip: For more detailed information, you can view the case study here.

320% conversion rate increase of trending products for O2

The case study on Luigi’s Box’s website showcases their collaboration with O2 Slovakia, a leading mobile network operator. They aimed to enhance O2’s on-site search functionality.

With Luigi’s Box, O2 improved search performance, identified frequently searched terms, and corrected queries with typos. This led to significant results: a 9-fold increase in conversion rate for a specific postpaid plan, a 136% higher conversion rate for searches using ‘Fixit’ rules, and an overall 320% increase in conversion rate for trending products. These improvements in on-site search also elevated customer satisfaction and sales.

Pro Tip: For more details, you can view the case study here.

230% conversion rate increase of specific product category for Dr. Max

In the Dr.Max case study on Luigi’s Box’s website, Luigi’s Box significantly improved Dr.Max’s online pharmacy search functionality.

Key achievements included a 10% increase in conversion rate through improved autocomplete search, a 9% reduction in searches ending with no results, and a remarkable 230% increase in conversion rate in a specific product segment. These results were driven by Luigi’s Box’s insights, which helped Dr.Max refine search terms, offer product alternatives, and direct customers to check in-store availability. The case study demonstrates how effective search enhancements can substantially boost online retail performance.

Pro Tip: For more details, you can view the case study here.
Easy Integration

How does it work? It's pretty simple

Integrating Luigi's Box is as easy as a pie! Launch our tools with these four simple steps and relieve your IT department.

1. Create an account

You only need a few minutes to enter basic data and create an account for free.

2. Run analytics

Integrate Luigi's Box Analytics service to enable learning with your website.

3. Sync the catalog

Simply synchronize the products via the API or link the feeds with our system.

4. Launch tools

The tools you've chosen will be matched with your design, and you're ready to go.

*30-day free trial for self-service clients
Great fit for all

Suitable for any platform

Luigi’s Box syncs with any e-commerce platform, including Shopify.

Other supportive integrations include BigCommerce, WordPress, Shoptet, Prestashop, Shopware, WooCommerce, and more. These fast and easy integrations make the e‑commerce journey a smooth, rewarding customer experience.

Luigi's Box is compatible with any website

There are three ways how to deliver your product data to Luigi’s Box.

Sync via content API

Data will be pushed to our servers. Therefore, you only send updates to products when they change. If you run on a supported platform, we can set up data connectors.

There’s no development cost on your side. We can pull all the data that we need. Luigi’s Box is compatible with any e‑commerce platform.

Pro Tip: If you run on a supported platform, we can set up data connectors. There’s no development cost on your side. We can pull all the data that we need.

Platform connectors

If you run on a supported platform, we can set up data connectors, so there’s no development cost on your side.

We can pull all the needed data, and you can move to step four. In case you do not run on one of these platforms, you can choose whether to synchronize via API or Feeds.

Pro Tip: If you run on a supported platform, we can set up data connectors. There’s no development cost on your side. We can pull all the data that we need.

Synchronize via feeds

Data will be downloaded from your servers. If there is a change to the product, we will not know about it until the feed is processed next time. The data update is typically performed six times a day.

To synchronize the data, you can use API or feeds. Needs up-to-date data about products, categories, brands, and (optionally) articles.

Pro Tip: If you run on a supported platform, we can set up data connectors. There’s no development cost on your side. We can pull all the data that we need.
No. 1 E-Commerce Search Software in Europe
Best Analytics E-Commerce Germany Award
Search Industry Award Winner

Great product for customers, great support. Very helpful for growing revenue.

4.8
Reviews

The biggest benefit is outsourcing our search to a platform that is created and managed by a team of professionals, saving our time for other issues in our development of customers on our site. We are satisfied with the performance.

Great product for customers, great support. Very helpful for growing revenue.

4.8
Reviews

Good search engine and recommender that can be tuned up by individual settings in the back office. It is very helpful, especially when you have a very large product offer.

Leader in E-Commerce Search

Leader in E-Commerce Search

January 2024, G2

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    FAQs

    Frequently asked questions

    What is intelligent search?

    Intelligent search is an AI‑powered technology that investigates searchers’ true intent via processing user queries. It crawls over information databases to generate more intelligent, faster, and valuable results—compared to traditional search.

    Why is intelligent search important for e-commerce businesses?

    • Faster search – The intelligent search helps customers find exactly what they came for in a split second, providing an intelligent search experience with great ranking of search results.
    • Higher conversion – The earlier they find it, the higher your chances of closing a sale.
    • Customer retention – A visitor with fast and seamless navigation on your site will most likely return.
    • Informs your business decision – Luigi’s Box reveals ineffective searches, top/low selling products, search location, and search device used.

    What is the difference between standard search and intelligent search?

    An intelligent search feature understands search meaning and searchers’ intent and provides more natural and relevant results than a standard search. Intelligent search can understand user behavior thanks to artificial intelligence (AI).

    What are the top providers of intelligent search for e-commerce?

    According to G2 ratings, the five best e‑commerce search providers are Luigi’s Box, Yext, Algolia, Searchspring, and Bloomreach.