Also called autocomplete or predictive search, the auto-suggest feature reduces typing by about 25 percent.
This tool is arguably one of the most valuable single investments of any e-commerce business.
What is auto-suggest?
Auto-suggest is search assistance that predicts website visitor search queries from the first character entered in the search bar.
The search application further produces a drop-down menu of search suggestions for users to find other information relevant to their search.
For instance, a visitor comes to your e-store for pet training mats. After typing P-e-t t-r-a-i in the search field, he finds the complete search term and a list of alternative terms.
This improves their overall search experience and helps them discover other products they might be interested in purchase.
Trusted by more than 3,000 online businesses
How auto-suggest works
To generate search auto-suggestions, the search engine provides helpful query suggestions related to the characters input in the box, which auto-updates as you type in more characters.
Searcher’s screen size determines the number of auto-suggested keywords they get – less on smartphones and more on larger computer screens.
The auto-suggest tool works on visitors’ psyche, reassuring them of their search accuracy while offering more information and further assistance through relevant suggestions.
Often, buyers abandon the product they had in mind (which they inputted in the search form) for one of the suggested options.
Learn how we helped countless businesses worldwide
Luigi’s Box is one of the top search & discovery solutions for a good reason. Look at our clients’ reviews and see how we helped them improve their business.
"It has proven to be an absolutely invaluable tool!"
It is extremely easy to use and has robust features to boost your e-commerce project. I especially like AI-powered search and personalized recommendations for our customers. In fact, thanks to Luigi's Box, we...
"Very good search engine and recommender."
Good search engine and recommender, can be tuned up by individual settings in the back office. It is very helpful, especially when you have very large product offer.
"Great product for customers. Very helpful for growing revenue."
Management system with many functions, dashboards and monthly summary in e-mail, great support (fast, good recommendations, communication, etc.), stable.
Shopping cart value increased dramatically
Recommender is a useful and inspirational resource for our customers to discover Powerlogy's products. How do we know that? Our average shopping cart value has been rising dramatically.
Conversion rate increased by 600%
We’ve been using Luigi’s Box since 2017. In addition to our search conversion rate increase by 600%, the service also enhanced our in-store customer service.
Taking extra effort to improve business results
Luigi’s Box massively streamlines shopping for our customers. Moreover, they developed several features for us that help manage products in our e-shop.
Luigi’s Box improves customer experience
The most significant contribution of Luigi’s Box to EXIsport is an improvement in customer experience. The quicker they find what they search for, and the more relevant the search query is, the higher...
Improved conversion rates and customer satisfaction
Luigi’s Box is a very progressive tool, which complements our existing analytical data. Its usage led not only to higher conversion rates for our e-shop but helped us keep high standards of customer...
Luigi’s Box was a real eye-opener for us
Luigi’s Box was a real eye-opener for us. E-shoppers often forget to care about customer experience and invest too many resources into advertising. Luigi's Box showed us what we could gain if we...
Team of professional specialists
Luigi’s Box is a guarantee of a professional approach. As the search specialists, they lead us to our goals much faster.
More than €100,000/year thanks to Luigi’s Box
Given our size, Luigi's Box brings us over €100,000 a year without much hard work for a price that was immediately returned multiple times.
Gain momentum with us!
The Momentum scores for E‑Commerce Search display each product’s Momentum score on the vertical axis and Satisfaction score on the horizontal axis, based on G2’s algorithms. Products within the shaded area have a top 25% Momentum Grid® score.
G2’s E-Commerce Search Relationship Index
Discover the factors influencing product relationships. See the chart below for insights on ease of business, support quality, and recommendations from our customers.
- Ease of business
- Likely to recommend
- Quality of support
- Other factors
Ease of business: 1.75
Likely to recommend: 2.78
Quality of support: 2.79
Other factors: 1.67
Ease of business: 1.88
Likely to recommend: 2.9
Quality of support: 2.79
Other factors: 1.31
Ease of business: 1.78
Likely to recommend: 2.69
Quality of support: 2.7
Other factors: 1.63
Ease of business: 1.92
Likely to recommend: 2.64
Quality of support: 2.68
Other factors: 1.45
Ease of business: 1.75
Likely to recommend: 2.75
Quality of support: 2.77
Other factors: 0.96
Why auto-suggest matters for e-commerce
Makes search faster
Assuming a pet parent comes looking to purchase dog grooming accessories from your e-commerce site. They hit D-o-g g-r-o-o-m-i-n-g characters into the input field, and there’s a long list of product suggestions.
You’d have made a happy buyer who had a fast and seamless user experience searching for a solution to their queries.
With a search that suggests search results while the user types, you save plenty of search time. The less time customers spend on your site, the happier they are, and the higher your chances of winning their loyalty.
Strike out typos
An autocomplete list eliminates the need for accuracy and the fear of spelling mistakes.
A non-native English writer searching for a dog collar may not have the spelling all figured out, particularly the word ‘collar.’
It’ll relieve him to find the correct spelling and even more autocomplete suggestions after typing the first few characters of the search query.
This autocomplete feature may even pass for a spell checker.
This particular feature can completely change your e-commerce store’s metrics. The accurate real-time prediction of users and suggested alternative keywords reassure people that they can quickly get what they came for and, in turn, increase conversions.
This easy shopping journey gives visitors a sense of satisfaction and increases their chances of returning.
An autocomplete search plugin on your e-commerce store cuts down bounce rates significantly.
Common causes of bounce rates include disruption, user confusion, or inability to find needed products on the search result. The autocomplete feature handles this concern, increases user engagement, and, in turn, higher revenue.
How to integrate auto-suggest into your online store
Did it convince you about integrating an autocomplete search box into your e-commerce store?
To achieve this, you can use your development team or outsource to the right vendor.
Although a few sites have had success with DIY integration, it can cost time and money. Besides, the result from such basic autocomplete libraries does not stand a chance with AI-powered autocomplete software.
Outsourcing your autocomplete search feature to tried-and-tested AI tools like Luigi’s Box is your best bet. Its accuracy, speed, affordability, ease of use, and advanced features place it in a class of its own.
Do you wish to join the increasing number of e-commerce stores already benefiting from our auto-suggest tool?
Here are four easy steps to get on board and experience the autocomplete functionality:
Create a FREE account
You can set up your account with a few clicks within minutes. Simply fill out the short form, and your new account is set. What's more? Opening a Luigi's Box account is entirely FREE.
Insert the script
Use your Google Tag Manager or enter a line of code into your store's header.
Upon launching analytics, you'll uncover new methods of achieving better results with your search box.
Your realm of possibilities is unending with Luigi's Box tool. The AI configuration allows you to unlock a stream of additional services. As you navigate through and infuse more valuable tools into your site, you'll begin to unlock your e-commerce store's potentials-all at your fingertips.
Still skeptical? Let’s discuss your worries
Do you still need to figure out how Luigi’s Box auto-suggest tool can help you grow your e-commerce store?
Feel free to book a demo call to learn from our experts how the auto-complete plugin can help you close more sales. This free no-obligation consultation promises to be an eye-opener.
Luigi's Box is compatible with any website
There are three ways how to deliver your product data to Luigi’s Box.
Sync via content API
Data will be pushed to our servers. Therefore, you only send updates to products when they change. If you run on a supported platform, we can set up data connectors.
There’s no development cost on your side. We can pull all the data that we need. Luigi’s Box is compatible with any e‑commerce platform.
If you run on a supported platform, we can set up data connectors, so there’s no development cost on your side.
We can pull all the needed data, and you can move to step four. In case you do not run on one of these platforms, you can choose whether to synchronize via API or Feeds.
Synchronize via feeds
Data will be downloaded from your servers. If there is a change to the product, we will not know about it until the feed is processed next time. The data update is typically performed six times a day.
To synchronize the data, you can use API or feeds. Needs up-to-date data about products, categories, brands, and (optionally) articles.
Auto-suggest for mobile devices
While most searches on e-stores are desktop-based, an increasing number of e-commerce visitors are mobile users. By 2024, almost half of all e-commerce purchases will be made via smartphones.
Here are helpful tips to give mobile searches an impressive experience:
Make the search bar visible and easily accessible
The auto-suggestion list should maximize the screen and show compact results
Highlight matching the terms that match users' input in the search result
The Voice Search feature allows customers to search with voice commands. This adds convenience and style to users' journeys. The Voice Search feature particularly suits mobile users.
Search filters help you sift through product categories to find a specific product with a simple search.
Luigi's Box is powered by Artificial Intelligence that completely understands users' search intent and produces valuable results.
Our AI technology keeps notes of visitors' historical search patterns to improve their future search experience.
Frequently asked questions
What is an auto-suggest search?
Auto-suggest search feature simplifies visitors’ search by predicting search words and phrases.
How does auto-suggest search work?
Autocomplete predictions are informed by previous searches by your website users. The auto-suggest feature searches for and displays trending search terms that fit the characters typed into the search field.
What is the purpose of auto-suggest search?
- Easy search and faster result
- Encourages return buyers
- Eliminates typing errors
- Increases conversion
- Higher revenue
How to launch Luigi's Box Autocomplete?
You can launch the search autocomplete feature on your e-commerce store in minutes with these simple steps:
- Create a free account
- Enter in script code
- Launch and explore the analytics
- Unlock the unending realm of possibilities